Quality Assurance Team Leader

Quality Assurance Team Leader Job DescriptionAt CallForce, we are seeking a highly skilled Quality Assurance Team Leader to play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales...

Quality Assurance Team LeaderCallForce is a leading BPO service provider of innovative customized contact center solutions. We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in...

Job Summary:CallForce is a leading Business Process Outsourcing (BPO) service provider offering innovative customized contact center solutions to global markets.We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of...

Quality Assurance Team LeaderCallForce, a leading BPO service provider, is seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international campaigns.Develop and implement...

Quality Assurance Team LeaderCallForce is a leading BPO service provider of innovative customized contact centre solutions. We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents' performance in...

Job Title: Quality Assurance Team Leader - International Sales CampaignsCallForce is a leading BPO service provider of innovative customized contact center solutions. We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring...

Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team in Cape Town. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards of quality in our customer interactions.Key Responsibilities:Evaluate and score customer interactions across all channels,...

About Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team in Cape Town. As a key member of our team, you will be responsible for ensuring the highest standards of quality in our customer interactions.Key ResponsibilitiesEvaluate and score customer interactions based on various criteria, including...

Key Responsibilities:Foster a collaborative environment that promotes continuous improvement and quality excellence within the QA and support teams. Develop and implement comprehensive QA strategies, processes, and best practices to ensure product quality and reliability. Oversee testing efforts, including automated and manual testing, to guarantee thorough...

Job SummaryWe are seeking a highly skilled Quality Assurance Team Lead to join our team at Mukuru. In this role, you will play a pivotal part in ensuring our customer experience meets the highest standards of quality and excellence.You will be responsible for leading a team of Quality Assurance Specialists, guiding them to enhance their performance and align...

Job Title: Quality Assurance SpecialistAt WNS Global Services, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our customer service operations meet the highest standards of quality and excellence.Key Responsibilities:Conduct regular call...

**Quality Assurance and Metrics Analyst Role**The CallForce Quality Assurance and Metrics Analyst is responsible for ensuring the high-quality performance of our international sales campaigns. This involves assessing the quality of our associates' performance, monitoring outbound calls, and identifying areas for improvement.To succeed in this role, you...

{"Job Title": "Quality Assurance Specialist", "Job Description": "Job SummaryAt ABC Worldwide, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the smooth functioning of our Quality Compliance function, driving compliance and process improvement...

WNS Global Services is seeking a Quality Assurance Specialist to ensure professional, polite, and efficient service is rendered to customers at all times. The ideal candidate will conduct regular call assessments and audits, provide assessment feedback to agents, and attend calibrations with operations teams and clients. Key responsibilities include...

Job Title: Quality Assurance SpecialistAt Callforce Direct, we are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the high quality of our customer interactions.Key Responsibilities:Monitor Customer Interactions: Evaluate calls, chats,...

Quality Assurance AnalystThe Quality Assurance Analyst plays a crucial role in ensuring the excellence of our International Sales Campaigns at CallForce.This individual will be responsible for monitoring outbound calls to assess associates' performance, technical accuracy, customer service, and adherence to company policies and procedures. The QA will also...

Quality Assurance AnalystThe Quality Assurance Analyst plays a crucial role in ensuring the excellence of our International Sales Campaigns at CallForce.This individual will be responsible for monitoring outbound calls to assess associates' performance, technical accuracy, customer service, and adherence to company policies and procedures. The QA will also...

Job Title: Quality Assurance SpecialistThe ideal candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and leading and developing the team of incubation agents.Key Responsibilities:Coaching: Daily coaching feedback monitored and sent to Team Leaders and Operations...

Our client, HR Genie, is seeking a Quality Assurance Team Lead to oversee quality assurance processes within their organization. The successful candidate will ensure that all products meet established quality standards, including reliability, usability, and performance.Main Responsibilities:Food Safety Management: Maintain and update the organization's food...

Quality Assurance Analyst Job DescriptionThe Quality Assurance Analyst plays a crucial role in ensuring the excellence of our International Sales Campaigns at CallForce.This individual will be responsible for monitoring outbound calls to assess associates' performance, technical accuracy, customer service, and adherence to company policies and procedures....