Customer Service Representative

1 week ago


Cape Town, Western Cape, South Africa RMV Solutions Pty Ltd Full time
Company Overview

RMV Solutions Pty Ltd is a reputable airline brand offering diverse work areas, providing an exciting opportunity for a customer service representative to join our team.

Annual Compensation: R200,000 CTC (R16,600 per month), reflecting the company's commitment to rewarding employees based on their skills and qualifications.

Job Description

We are seeking a customer service representative with native-level fluency in German to assist passengers with pre- and post-flight travel inquiries. This role requires utilizing airline reservation systems, handling voice calls in English and German, and engaging in written correspondence. Additionally, the successful candidate will participate in comprehensive paid training on products and systems provided by the company.

Required Skills and Qualifications

To excel in this position, applicants must possess native-level fluency in German, both verbal and written skills, and be eligible as permanent residents or South African ID holders. Strong computer literacy and technical skills are essential, along with a clean criminal record. The ideal candidate should also be flexible to work in shifts and have previous customer service experience advantageous.

Benefits

RMV Solutions Pty Ltd offers various benefits to its employees, including health insurance coverage, fully remote work from home options, and equipment requirements such as a reliable Fibre or ADSL internet connection at own expense and a UPS solution necessary during power outages.

  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    We are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    Key Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    OverviewA leading customer experience outsourcing and business process management (BPO) services company, EXL Service, is seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US.About the RoleThis exciting opportunity involves working with customers via phone, email, and chat platforms, providing exceptional...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US contact center.OverviewAs a customer-centric organization, EXL Service is committed to providing exceptional service to our clients. Our team of professionals works tirelessly to ensure that every customer interaction is a positive one.Compensation...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and providing solutions to meet their needs.Key...


  • Cape Town, Western Cape, South Africa Call Centre Staffing Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Call Centre Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via email, chat, or other communication channels.Key Responsibilities:Respond to customer inquiries regarding...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Customer Service RepresentativeJob Summary:WNS Global Services is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service and a commitment to excellence in all aspects of their work.Key Responsibilities:Investigate and resolve customer...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Surgo PTY Ltd.The ideal candidate will have a minimum of 2 years' experience in customer care, preferably in a call centre environment.Key responsibilities include:Providing excellent customer service via webchatResolving customer queries and complaints in a...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    Customer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills. Key responsibilities include responding to inquiries, resolving...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a reliable and patient Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a strong ability to handle high-pressure situations, excellent communication skills, and a friendly demeanor.About the RoleThis is a temporary relief worker position for a period...


  • Cape Town, Western Cape, South Africa Teleperformance Full time

    OverviewWe are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our Global Business Services Financial Services Skills Accelerator, you will play a critical role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesAs a Customer Service Representative, you will be...


  • Cape Town, Western Cape, South Africa Kontak Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing information and assistance to customers, and resolving issues promptly.Key...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    About the RoleCustomer Service RepresentativeThis role is designed to safeguard, develop, and enhance customer loyalty and value by providing excellent customer service. Key responsibilities include responding to inbound customers and colleagues escalated sales and queries, and proactively developing customer service skills and knowledge to maximize...


  • Cape Town, Western Cape, South Africa mPower People Solutions Full time

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at mPower People Solutions.The ideal candidate will have a strong background in customer service, with the ability to communicate effectively with clients in a professional and courteous manner.The key responsibilities of this role...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: Customer Service RepresentativeSurgo PTY Ltd is seeking a skilled Customer Service Representative to join their team in Century City. The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering exceptional customer experiences.Key Responsibilities:Respond to customer inquiries via...


  • Cape Town, Western Cape, South Africa AFMS Group Full time

    Job OverviewAFMS Group is seeking a highly skilled Customer Service Representative to join their team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences.


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, resolving queries and complaints, and handling collections and debt management tasks.About the RoleThis is an exciting opportunity to work in a...