Customer Service Representative
1 week ago
RMV Solutions Pty Ltd is a reputable airline brand offering diverse work areas, providing an exciting opportunity for a customer service representative to join our team.
Annual Compensation: R200,000 CTC (R16,600 per month), reflecting the company's commitment to rewarding employees based on their skills and qualifications.
Job Description
We are seeking a customer service representative with native-level fluency in German to assist passengers with pre- and post-flight travel inquiries. This role requires utilizing airline reservation systems, handling voice calls in English and German, and engaging in written correspondence. Additionally, the successful candidate will participate in comprehensive paid training on products and systems provided by the company.
Required Skills and Qualifications
To excel in this position, applicants must possess native-level fluency in German, both verbal and written skills, and be eligible as permanent residents or South African ID holders. Strong computer literacy and technical skills are essential, along with a clean criminal record. The ideal candidate should also be flexible to work in shifts and have previous customer service experience advantageous.
Benefits
RMV Solutions Pty Ltd offers various benefits to its employees, including health insurance coverage, fully remote work from home options, and equipment requirements such as a reliable Fibre or ADSL internet connection at own expense and a UPS solution necessary during power outages.
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