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Senior Retail Operations Manager

2 months ago


Cape Town, Western Cape, South Africa Mountain Warehouse Full time

Company Overview


Mountain Warehouse is a leading outdoor retailer with a strong presence in the UK and growing market share in New Zealand.



About the Role


We are seeking an experienced Assistant Manager to join our team. As a key member of the store management duo, you will be responsible for driving sales, achieving KPIs, and developing your team.



Key Responsibilities:



  • Lead and develop a high-performing team, focusing on excellent customer service and product knowledge.
  • Manage store visual merchandising, ensuring a visually appealing environment that showcases our products.
  • Contribute to the achievement of sales targets and KPIs, identifying opportunities for growth and improvement.
  • Maintain accurate records and reports, providing insights to support business decisions.


Requirements:



  • A minimum of 2 years' experience in retail management, preferably within a similar industry.
  • Demonstrated ability to lead and motivate teams, fostering a positive and inclusive work environment.
  • Strong commercial acumen, with a focus on driving sales and achieving revenue targets.
  • Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues and customers.
  • Possession of a valid driver's license, with a willingness to travel between stores as required.


What We Offer:



  • A competitive salary of approximately £35,000 - £45,000 per annum, depending on experience.
  • A comprehensive benefits package, including a monthly bonus scheme, 50% employee discount, and access to an Employee Assistance Programme.
  • Ongoing training and development opportunities, supporting your career growth within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.


Why Choose Us?


Mountain Warehouse offers a unique blend of challenge and opportunity, with a focus on helping you grow and develop as a professional. If you are a motivated and ambitious individual looking for a rewarding role, we encourage you to apply.