Customer Service Ambassador
3 days ago
We are seeking a highly skilled Customer Service Ambassador to join our team at Jai Search Consultancy. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via email and chat.
Key Responsibilities:
- Respond to Customer Queries: You will respond to customer inquiries in a timely and professional manner, providing accurate information and resolving concerns.
- Troubleshoot Technical Issues: You will troubleshoot technical issues and provide solutions to customers, ensuring they receive the best possible experience.
- Maintain Detailed Records: You will maintain detailed records of customer interactions and transactions, providing insights into customer behavior and preferences.
Requirements:
- Language Skills: Fluency in German is essential for this role, as you will be communicating with customers who speak German.
- Availability: You must be available to work on a rotational shift basis, including evenings and weekends.
What We Offer:
- Salary: R2 5 000 per month (CTC)
- Benefits: Medical insurance and group cover, which includes death, disability, and funeral cover.
Location: Woodstock
How to Apply: To apply for this exciting opportunity, please send your updated CV and supporting documents to us.
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