Customer Service Ambassador for Automotive Solutions

7 days ago


Cape Town, Western Cape, South Africa TTEC Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team in Cape Town, South Africa. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.

About TTEC

TTEC is a global leader in customer experience management. We are committed to creating amazing experiences for our customers and employees alike. Our company culture is built on the principles of inclusivity, teamwork, and continuous learning.

Job Description
  • You will answer incoming communications from customers, conduct research to provide answers, and resolve issues efficiently.
  • You will work closely with the team to ensure seamless customer interactions and achieve excellent customer satisfaction ratings.
Required Skills and Qualifications
  • You must have at least 6 months of work experience and a B1+ level of English in both written and verbal communications.
  • You should be computer-savvy, able to manage multiple screens, and possess excellent communication skills.
  • You should hold a high school diploma or equivalent.
Benefits
  • We offer a supportive environment that encourages career growth and professional development.
  • You will be part of a dynamic global team guided by our company values.
  • We provide a healthy benefits package, including PTO, tuition reimbursement, health, and wellness incentives.
Salary and Location

The estimated salary for this role is R180,000 - R220,000 per annum, depending on experience. The location is in Cape Town, Western Cape, South Africa.

This role requires a caring and supportive nature, excellent communication skills, and a passion for helping others. If you are a motivated individual who is eager to make a difference in people's lives, we encourage you to apply.



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