Customer Service Ambassador
2 weeks ago
We are seeking a highly skilled Customer Service Consultant to join our team at CallForce. As a key member of our contact center, you will be responsible for delivering exceptional customer service to our clients in the petroleum industry.
Key Responsibilities:
- Providing timely and effective resolution to customer queries and concerns.
- Building and maintaining strong relationships with customers through excellent communication and interpersonal skills.
- Investigating and resolving non-conformance customer issues in a professional and courteous manner.
- Collaborating with internal teams to ensure seamless service delivery and customer satisfaction.
Requirements:
- Minimum 6 months of experience in a contact center environment in Customer Service or Sales.
- Matric certification and basic MS Office skills.
- Excellent verbal and written communication skills, with the ability to present information effectively.
- Strong analytical and problem-solving skills, with the ability to work in a fast-paced environment.
What We Offer:
- A competitive salary of R 9500 per month.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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Customer Service Ambassador
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