Senior Marine Claims Specialist

16 hours ago


Johannesburg, Gauteng, South Africa Bryte Insurance Company Limited Full time
Job Summary

We are seeking a skilled Senior Marine Claims Specialist to join our team at Bryte Insurance Company Limited in Gauteng, South Africa. The ideal candidate will have 5+ years of experience in marine claims and possess excellent technical knowledge of products and services.

About the Role
  • Prominent Claim Handling: Promptly handle marine claims and take responsibility for resolving all enquiries from customers and external contacts.
  • Claims Strategy Development: Develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and suppliers engaged.
  • Evidence Organisation: Acquire and efficiently organise relevant evidence and information to accurately assess the value of the claim and recognise potential fraud and recovery indicators.
  • Claim Resolution: Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level.
  • Reporting and Reinsurance Engagement: Prepare reports and engage with reinsurers and global claims on cases likely to exceed retention.
  • Compliance Adherence: Adhere to local regulatory and governance requirements throughout the claim's lifecycle to make informed decisions using the right standards.
Required Skills and Qualifications
  • Bachelor's Degree or Higher
  • At least 5 years of specific claims experience
  • Technical Knowledge of Products and Services
  • Expert Technical Claims Handling Knowledge Across a Broad Range of Lines of Business/Claim Types
  • Knowledge of Legal Systems and Interpretation of Legal Liability
  • Industry Standards and Protocol Awareness
  • Able to Understand Claims Market Agreements and Access Specific Knowledge
  • Previous Experience in Managing Difficult Coverage Issues and Providing Examples
  • Litigation Process Awareness Through All Courts
  • Knowledge of How to Identify and Engage with Lead Experts
  • Interdependencies with Other Bryte Functions (Finance, Reinsurance, Marketing, Actuarial, Underwriting, and Legal)
  • Market/Industry Issues Awareness
  • Relevance of Customer Proposition Understanding and Interpretation of Specific Handling Requirements
  • Excellent Customer Service Provision
  • Prioritisation and Deadline Management
  • Desire to Learn and Flexibility to Business Change
Estimated Salary: R1,200,000 - R1,500,000 per annum

This salary is based on national averages for similar roles in Gauteng, South Africa, considering factors like job title, location, industry, and required skills. It serves as a guideline for discussion during the hiring process.



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