Senior Marine Claims Specialist
16 hours ago
We are seeking a skilled Senior Marine Claims Specialist to join our team at Bryte Insurance Company Limited in Gauteng, South Africa. The ideal candidate will have 5+ years of experience in marine claims and possess excellent technical knowledge of products and services.
About the Role- Prominent Claim Handling: Promptly handle marine claims and take responsibility for resolving all enquiries from customers and external contacts.
- Claims Strategy Development: Develop a claims case strategy to ensure that appropriate reserves are assigned, investigations conducted, and suppliers engaged.
- Evidence Organisation: Acquire and efficiently organise relevant evidence and information to accurately assess the value of the claim and recognise potential fraud and recovery indicators.
- Claim Resolution: Reviews, resolves, and proactively finalises claims within authority limits ensuring settlement at an optimum level.
- Reporting and Reinsurance Engagement: Prepare reports and engage with reinsurers and global claims on cases likely to exceed retention.
- Compliance Adherence: Adhere to local regulatory and governance requirements throughout the claim's lifecycle to make informed decisions using the right standards.
- Bachelor's Degree or Higher
- At least 5 years of specific claims experience
- Technical Knowledge of Products and Services
- Expert Technical Claims Handling Knowledge Across a Broad Range of Lines of Business/Claim Types
- Knowledge of Legal Systems and Interpretation of Legal Liability
- Industry Standards and Protocol Awareness
- Able to Understand Claims Market Agreements and Access Specific Knowledge
- Previous Experience in Managing Difficult Coverage Issues and Providing Examples
- Litigation Process Awareness Through All Courts
- Knowledge of How to Identify and Engage with Lead Experts
- Interdependencies with Other Bryte Functions (Finance, Reinsurance, Marketing, Actuarial, Underwriting, and Legal)
- Market/Industry Issues Awareness
- Relevance of Customer Proposition Understanding and Interpretation of Specific Handling Requirements
- Excellent Customer Service Provision
- Prioritisation and Deadline Management
- Desire to Learn and Flexibility to Business Change
This salary is based on national averages for similar roles in Gauteng, South Africa, considering factors like job title, location, industry, and required skills. It serves as a guideline for discussion during the hiring process.
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