Support Services Coordinator

4 days ago


Cape Town, Western Cape, South Africa The Recruitment Council Full time

About The Recruitment Council

The Recruitment Council is a dynamic and fast-paced organization seeking a highly skilled Support Services Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring the effective delivery of administrative requirements within specified timelines.

Key Responsibilities

Your primary responsibilities will include serving as the first point of contact for incoming calls and managing advisors' calendars, arranging appointments and coordinating schedules to ensure smooth operations. You will also be responsible for secretarial and personal assistant duties, including maintaining adequate stationery and consumables.

In addition, you will assist clients with Medical Aid, Gap, Life Cover, and Short-term Insurance claims, verifying the accuracy of all information and documents sent to clients and service providers. You will also capture workflows, tasks, and client interactions accurately in the CRM system, ensuring that workflows and protocols are efficient and effective.

Candidate Requirements

To be successful in this role, you will have a minimum of a BCom degree, preferably with a focus on Financial Planning or Investment Management. You should possess fluency in both English and Afrikaans, understanding of administrative functions across the financial planning spectrum, and at least 5 years of experience in a financial planning practice.

As an ideal candidate, you will be process-focused and analytically inclined, with strong interpersonal skills. You will be self-motivated and driven, demonstrating a willingness to take initiative while being a team player. Proficiency in the MS Office Suite and familiarity with service provider systems are beneficial.

Salary and Benefits

We offer a competitive salary of R580,000 per annum, commensurate with your experience and qualifications. This remuneration package includes benefits such as medical aid, life cover, and short-term insurance, which we believe will provide you with a high level of job security and satisfaction.



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