Responsible Travel Consultant

2 months ago


Johannesburg, Gauteng, South Africa Cortez Executive Search (Pty) Ltd Full time
Job Description

We are seeking a highly skilled and experienced DMC Retail Travel Specialist to join our team at Cortez Executive Search (Pty) Ltd. As a key member of our team, you will be responsible for delivering exceptional service to our clients and providing expert advice on travel arrangements.

Key Responsibilities:
  • Creative Planning: Design and develop innovative itineraries that meet our clients' needs and exceed their expectations.
  • Reservation Management: Manage the reservations process to ensure seamless bookings and timely delivery of travel documents.
  • Communication: Maintain clear and consistent communication with agents, sales teams, preferred supplier partners, and colleagues to ensure effective collaboration and information sharing.
  • Sales and Marketing: Proactively promote our products and services to clients, ensuring the best possible safari experience for each guest.
Required Skills and Qualifications:
  • Industry Knowledge: Possess in-depth knowledge of tour operations, including Tourplan advantageous, and a good understanding of South Africa, Southern, and East Africa destinations.
  • Analytical Skills: Ability to analyze quantitative and qualitative data, making informed decisions based on these analyses.
  • Commercial Awareness: Understand the different markets we operate in and possess relevant business skills to create strategies and make commercial decisions.
  • Technical Skills: Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook, as well as ESS, WETU, and Tourplan.
Personal Characteristics:
  • Interpersonal Skills: Excellent interpersonal skills, with a sense of urgency, passion for guest delight, diligence, and self-motivation.
  • Communication Skills: Effective verbal, written, reporting, and body language communication skills.
Work Experience:
  • Previous Experience: A minimum of 3-5 years of previous tour consulting experience is required.
Estimated Salary:

R400,000 - R600,000 per annum, depending on qualifications and experience.


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