Senior Account Manager

2 weeks ago

Cape Town, Western Cape, South Africa Impact tech Inc Full time

About Impact.com

At Impact.com, we're passionate about our people, technology, and customer success. Our team enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to lead the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before.

We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you're looking to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people from all over the world, then this is the place for you.

About the Role

We're seeking an experienced Senior Account Manager to help manage and coordinate our brands in the USA and UK. The role is supported by a Senior Campaign Manager and Account Coordinators.

The ad network features sponsored product listings for various high-profile advertisers on leading globally recognized content publishers like CNN, NY Post, and Buzzfeed.

Key Responsibilities

  • Liaise with advertisers to create an internal sales brief outlining campaign goals and content requirements.
  • Plan campaigns based on the sales brief, considering advertiser objectives, copy/style preferences, and guidelines.
  • Coordinate with the team to design and source campaign assets, including images, copy, and tracking links.
  • Manage and train a team of Campaign Managers to take ownership of campaign design and optimization for specific brands.
  • Monitor and optimize key metrics from the ad server and Impact.com, including daily spend, CTR, sales/ROAS, and SKU-level data.
  • Identify campaigns requiring creative refresh based on low or declining performance.
  • Monitor publisher revenue across brands and campaigns, flagging unusual drops in impressions or revenue.

Requirements

  • Proven experience with paid media platforms, performance marketing, and tracking technology.
  • 5+ years of management media and campaign experience.
  • Deep understanding of marketing, retail brands, and problem-solving approaches.

What We Offer

  • Hybrid, casual work environment.
  • Responsible PTO policy.
  • Training and development opportunities.
  • Medical aid and provident fund.
  • Restricted Stock Units.
  • Internet allowance and fitness club fee reimbursements.

Equal Opportunity Employer

Impact.com is proud to be an equal opportunity workplace, providing fair treatment and equal employment opportunity to all employees and applicants regardless of their race, ethnicity, color, religion, age, sex, national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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