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Aviation Services Manager

1 week ago

Worcester, Western Cape, South Africa Helderberg Personnel cc Full time
Air Operations Specialist Role:
We are seeking an experienced Air Operations Specialist to join our dynamic team

Key Accountabilities:
• Develop and implement efficient air travel arrangements, ensuring seamless execution of flight schedules
• Build and maintain strong relationships with airline representatives and partners, resolving queries and issues efficiently
• Provide expert air support to Sales and Customer Services teams, contributing to exceptional customer service
• Stay up-to-date with airline policies, procedures, and fare structures to ensure accurate and timely information
• Work collaboratively with the team to meet business objectives and deliver world-class results

Requirements:
• Relevant qualification in Travel & Tourism (Grade 12)
• 2+ years' experience in airline reservations/ticketing, preferably using Galileo (GDS)
• Strong analytical and problem-solving skills, with excellent communication and interpersonal abilities
• Ability to work in a fast-paced environment, adapting to changing priorities and deadlines
• Collaborative mindset, with a focus on delivering exceptional customer experiences