Customer Success Director
4 days ago
The Customer Success Director position is responsible for managing and growing key strategic accounts at senior and C-suite levels.
This role requires driving long-term value, building trusted relationships, and delivering business growth with a specific focus on accounts in the Mobile Network Operator (MNO) industry.
Main Tasks- Build and maintain strong relationships with senior stakeholders and C-suite executives within client organisations.
- Act as a strategic advisor to clients, focusing on business outcomes and long-term value realisation.
- Drive account growth by identifying new business opportunities, upselling, and cross-selling potential, and developing business development plans.
- Collaborate with internal teams to ensure alignment on customer strategy.
- Lead executive business reviews and strategic planning sessions.
- Ensure client satisfaction, proactive issue resolution, and continuous improvement in service delivery.
- Stay current on MNO industry trends, challenges, and technology advancements, providing clients with relevant insights.
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Sales Strategist for Customer Success
7 days ago
Johannesburg, Gauteng, South Africa Customer Labs Full timeAbout the RoleWe are looking for a highly motivated and results-driven Sales Consultant to join our team. As a Customer Value Maximization Sales Consultant, you will play a critical role in redefining the customer experience and maximizing the value our customers receive.Your primary responsibilities will include:Crafting and presenting compelling value...
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Client Success Director
2 weeks ago
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Customer Success Consultant
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Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob Requirements:We are looking for a highly motivated and self-driven Strategic Account Director to join our team. As a key member of our sales team, you will be responsible for retaining top customers and nurturing those key relationships over time.You will discover new opportunities to work together as partners by presenting solutions that meet their...
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Customer Value Optimization Expert
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Customer Success Manager
7 days ago
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Maximizing Customer Value Sales Professional
7 days ago
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Customer Success
5 days ago
Johannesburg, Gauteng, South Africa TRAILD PTY LTD Full timeTRAILD: Who are we?TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes.Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.We have a rapidly growing...
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Customer Success Consultant
1 week ago
Johannesburg, Gauteng, South Africa Pnet Full timeCustomer Success ConsultantThe Customer Success Consultant engages with Pnet customers to drive & accelerate their value realization and to ensure business outcomes are being met through implementation and consumption of their purchased solutions. The Customer Success Consultant partners with the customer's Account Manager to drive mutual success and achieve...
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Customer Success
5 days ago
Johannesburg, Gauteng, South Africa TRAILD PTY LTD Full timeTRAILD: Who are we?TRAILD is a high-growth SaaS company that streamlines, automates and protects businesses from fraud, errors and mistakes.Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.We have a rapidly growing...
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Customer Success
2 days ago
Johannesburg, Gauteng, South Africa Traild Pty Full timeTRAILD: Who are we?TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes.Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and Epicor to help clients make their AP process more efficient and secure.We have a rapidly growing...
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Customer Experience Director
3 days ago
Johannesburg, Gauteng, South Africa The Travel Corporation Full timeBecome a Customer Experience Director with The Travel CorporationAbout the RoleWe are seeking an exceptional Customer Experience Director to join our team. As a Customer Experience Director, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving loyalty, and increasing revenue.Main ResponsibilitiesCustomer...
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Customer Success Manager
4 days ago
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Customer Success Manager
1 week ago
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Customer Success Strategist
6 days ago
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Customer Success Professional
5 days ago
Johannesburg, Gauteng, South Africa TRAILD PTY LTD Full timeAt TRAILD PTY LTD, we are expanding our team to meet the growing demand for our innovative software solutions. As a Customer Success Professional, you will play a crucial role in ensuring our clients achieve their goals through effective onboarding and implementation.About the RoleWe are seeking an experienced Implementation and Client Support Specialist to...
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Customer Success Specialist
6 days ago
Johannesburg, Gauteng, South Africa nCino Full timenCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.A Senior Support Engineer is required at nCino. We are dedicated to creating software that is changing the banking industry by helping bankers lend with confidence, efficiency, and transparency and better engage with their customers. Our Support...
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Customer Service Director
5 days ago
Johannesburg, Gauteng, South Africa Recruitment Matters Full timeWe are recruiting a Customer Service Director to oversee our customer service operations in the Southern African region.The ideal candidate will possess excellent communication and problem-solving skills, as well as experience in managing teams and driving operational excellence.Main Responsibilities:Leading customer service teams to achieve customer...
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Commercial Success Consultant
4 hours ago
Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full timeEmpire Recruitment is seeking a Commercial Success Consultant to join our team. As a Commercial Success Consultant, you will be responsible for driving business growth and developing commercial strategies. You will work closely with our sales team to develop and execute sales strategies that meet and exceed targets.The ideal candidate will have a strong...
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Customer Support Director
6 days ago
Johannesburg, Gauteng, South Africa Recru-it Full timeThe Customer Support Director is responsible for overseeing the daily activities of a team of NOC Engineers and NOC Administrators. This role focuses on providing exceptional customer service by maintaining stable services and ensuring efficient communication workflow.Main ObjectivesEnsure customer satisfaction by maintaining stable servicesAdhere to...
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Customer Service Representative English-speaking
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