Technical Support Professional for Agricultural Industry

18 hours ago


East Rand, South Africa Network Recruitment Full time

Network Recruitment is proud to present an exciting opportunity for a Parts Technical Support Representative to join our team.

Salary and Benefits

We offer a competitive salary of $60,000 per annum, reflecting the skills and qualifications required for this role. In addition to a comprehensive benefits package, including health insurance, retirement plan, and paid time off, we provide opportunities for professional growth and development.

Job Description

The successful candidate will be responsible for providing in-depth technical and commercial sales support to clients across multiple countries within the agriculture industry. Key duties include:

  • Responding to all enterprise parts-related inquiries from dealers and end-user customers;
  • Reporting on parts website defects and suggesting enhancements to developers;
  • Providing advanced product/service information and responding to complex customer questions about products/services;
  • Identifying instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct;

The ideal candidate will possess a degree/diploma in Mechanical Engineering and have a strong understanding of dealer relationships, as well as excellent communication and organizational skills.

Requirements and Qualifications

Our ideal candidate will have:

  • Dealer understanding and experience;
  • Detail-oriented and organized individual with a comfort working in a warehouse environment;
  • Degree/Diploma in Mechanical Engineering or related field;
How to Apply

If you are a motivated and results-driven professional looking to take your career to the next level, please submit your application directly to Network Recruitment. We look forward to reviewing your profile and discussing your next career move.



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