Technical Support Advisor

6 months ago

East Rand, South Africa SydSen Recruit Full time

Technical Support Advisor - East Rand, Gauteng

Our Client in the Commercial/Trucking Business is urgently looking for a **Technical Support Advisor **to join their team in the **East Rand, Gauteng**

**Requirements**:

- Qualified Diesel Trade Certificate.
- Code C (14) License
- Min 5 years’ experience in similar role in commercial Industry.
- Recon experience preferable.
- Experience with Electrical (CAN Bus Systems).
- Master Tech & Engineering Qualification will be advantageous.

**Responsibilities**:

- Technical support to branches, Dealers and clients.
- May be required to travel from time to time within the borders of RSA and cross border at short notice.
- Develop and maintain good relations with branches, dealership and clients.
- Attending technical meetings.
- Conduct technical analysis of failures and to provide necessary technical reports with relevant recommendations and solutions to reduce failures.
- Ensure compliance with internal and external audits.
- Maintain and monitor maintenance operating processes and procedures within the dealer network.
- Conduct internal audits and provide assistance and solutions areas lacking.
- Liaise with the Company National Technical Manager and National Aftersales Manager regarding all relevant technical issues.
- Visit customers where required / necessary.
- Developing and implementing action plans to technical issues.
- You may be required to perform other duties that may be required by Management.
- Ensure that all tasks performed comply with minimum standards required by the company
- Assist with Technical / Driver training.
- Support your manager in a constructive manner, ensuring that the internal department relationships are properly maintained.
- Personally manage work efficiently.
- High quality of work ethic at all times.
- Effective internal and external relationship building via good communication.
- Participate in all relevant training programmes.
- Improving and developing the knowledge and skills of others
- Ensure that all Health and Safety rules are adhered to all times.
- Proper adherence to company policies, procedures and company assets.
- Good housekeeping and filing.
- Be appropriately dressed at all times and to wear PPE when necessary.

**SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)**
- For more information please contact:
**Reabetsoe Aphane

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