IT Service Manager
4 weeks ago
Pillango Placements is seeking an IT Service Manager to lead the IT team in managing the entire lifecycle of IT incidents. The ideal candidate will have a strong understanding of ITIL best practices, excellent communication skills, and the ability to build strong relationships with both technical and non-technical stakeholders.
Key Responsibilities:Process Management- Drive ITSM implementation plans, configuring tools and training IT staff to align with business needs.
- Collaborate with stakeholders to monitor progress, tackle risks, and support ongoing service improvements.
- Assess and prioritize incoming incidents, diagnose root causes, implement timely solutions, and document all actions taken to ensure effective incident resolution.
- Conduct root cause analysis to uncover underlying issues, facilitate corrective actions to prevent recurrence, and monitor trends and progress in problem resolution.
- Coordinate, document, and communicate changes to minimize disruption, keeping stakeholders informed and building strong relationships.
- Focus on managing customer expectations and partnering with Service Request teams for smooth prioritization and timely updates.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 2 years experience in IT service management or a related role.
- ITIL Foundation certification (preferred).
- Strong understanding of ITIL best practices and processes.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, both written and verbal.
- Ability to work effectively under pressure and manage multiple priorities.
- Proficiency with incident management and service desk tools.
- Understanding of medical practice management and switching technology preferred.
- Strong behavioural and leadership competencies.
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Protection Service Manager
4 weeks ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeJob DescriptionAt IT Ridge Technologies, we are seeking a highly skilled and experienced individual to fill the role of Protection Service Superintendent. This position is responsible for overseeing and managing the company's security operations, including close protection, venue protection, and corporate office security.Key Responsibilities:Develop and...
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Protection Service Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeAbout UsWe are IT Ridge Technologies, a leading provider of innovative security solutions.Job Title: Protection Service Operations ManagerEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking an experienced Protection Service Operations Manager to lead our Close Protection, Venue Protection, and Corporate Offices Infrastructure teams. As...
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Senior IT Service Delivery Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Baraka IT Solutions (Pty) Ltd Full timeAt Baraka IT Solutions (Pty) Ltd, we are seeking a seasoned Senior IT Service Delivery Manager to lead our business/customer facing IT service management operations team.About the RoleThis is an exciting opportunity for a highly motivated and experienced professional to join our organization and take on a key leadership role in delivering excellent IT...
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Technical Service Management Director
2 weeks ago
Johannesburg, Gauteng, South Africa Baraka IT Solutions (Pty) Ltd Full timeCompany OverviewWe are Baraka IT Solutions (Pty) Ltd, a dynamic organization that requires an experienced Technical Service Management Director to lead our business/customer facing IT service management operations team by providing high-quality IT products and services to clients' end-users across the organization, enabled by effective technology, data,...
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IT Service Delivery Coordinator
1 month ago
Johannesburg, Gauteng, South Africa IT Naledi Solutions Full timeJob Overview:We are seeking a highly skilled IT Service Delivery Coordinator to join our team at IT Naledi Solutions. The successful candidate will be responsible for managing and tracking reported faults, dispatching technicians, and ensuring all documentation is filled.Key Responsibilities:Log all customers reported faults on the system.Manage and track...
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IT Service Desk Team Member
4 weeks ago
Johannesburg, Gauteng, South Africa IT Naledi Solutions Full timeWe are seeking a skilled IT Service Desk Team Member to join our team at IT Naledi Solutions. This role involves managing and resolving customer IT issues, maintaining accurate records, and collaborating with technical teams to resolve complex problems.The ideal candidate will have excellent communication and problem-solving skills, with a strong...
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Business Unit Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeStore Manager OpportunityService SolutionsWe are seeking a highly skilled Store Manager to oversee the day-to-day operations of our retail stores. The ideal candidate will have:Key ResponsibilitiesGrade 12 qualificationExcellent communication and customer service skillsAbility to work retail hours and be PC literateStrong operational and sales...
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Fleet Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob SummaryWe are seeking a highly organized and detail-oriented Fleet Operations Manager to join our team at Service Solutions.The successful candidate will be responsible for managing and overseeing the administrative tasks related to our fleet of vehicles.Key responsibilities include:Booking services and tracking vehicle usageManaging vehicle records and...
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Fleet Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Fleet Operations Manager to join our team at Service Solutions.In this role, you will be responsible for overseeing the administrative tasks related to our fleet of vehicles. This includes booking services, tracking vehicle usage, managing vehicle records, coordinating repairs, allocating...
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Business Development Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeJob Title: Business Development ManagerWe are seeking a highly motivated and experienced Business Development Manager to join our team at Service Solutions in Denver. As a key member of our sales team, you will be responsible for driving business growth and development through new business opportunities, customer relationships, and strategic...
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Luxury Retail Operations Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeAbout the RoleWe are seeking an experienced Retail Team Lead to join Service Solutions team in Sandton, leading our client-centric approach in luxury retail.Lead, supervise, and inspire a dedicated team of Client Advisors to deliver exceptional customer experiences.Promote a positive, collaborative, and professional team environment that fosters trust,...
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Key Account Manager
1 week ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking a highly skilled Key Account Manager - Logistics Specialist to join our team in Denver. The ideal candidate will have 3-5 years of experience in sales and account management, with a proven track record of success in a service industry.Job SummaryThe Key Account Manager - Logistics Specialist will be responsible for developing and...
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Retail Key Holder Manager
1 week ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeService Solutions is seeking to employ a highly skilled Retail Key Holder for the busy Cresta Branch. This is an exciting opportunity for someone with experience in international FMCG retail to join our team and contribute to our success.Main Requirements:• A Grade 12 qualification• At least one year of retail experience at a premium brand• Ability to...
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Senior Retail Operations Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeAt Service Solutions, we are seeking a highly skilled Senior Retail Operations Manager to join our team at the busy Cresta Branch.Main Requirements:A minimum of Grade 12Proven retail experience with a premium brandAbility to work flexible hours, including those at the Cresta locationExcellent customer service skillsA clear credit and criminal record, as per...
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Store Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeStore Manager Requirements:Sandton City Service Solutions is seeking a Store Manager to manage our FMCG Premium Brand Retailer. The successful candidate will have:Key Responsibilities:Grade 12Excellent communication skillsCustomer Service SkillsAbility to work retail hoursPC literate2 + Retail Managerial experienceStrong operational and Sales...
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Client Relationship Manager
1 month ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeLuxury Retail CRM OpportunityWe are seeking a skilled Client Relations Manager to join our team at Service Solutions.Key Responsibilities:Manage client relationships and develop strategic partnershipsProvide exceptional customer service and supportCollaborate with cross-functional teams to drive business growthConduct market research and analyze customer...
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Project Management Professional
4 days ago
Johannesburg, Gauteng, South Africa Recru-it Full timeJob Title: Project Management ProfessionalWe are seeking a highly skilled and experienced Project Management Professional to join our team at Recru-it. As an essential member of our organization, you will play a vital role in delivering projects on time, within budget, and to the required quality standards.About Us:At Recru-it, we pride ourselves on being a...
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Senior Portfolio Manager
2 days ago
Johannesburg, Gauteng, South Africa Recru-it Full timeJob Description:We are seeking an experienced Senior Portfolio Manager to join our team at Recru-it.Job Summary:The ideal candidate will have a strong background in project management, with experience in managing multiple projects simultaneously and ensuring timely delivery within budget.Main Responsibilities:Support the business by continuously reviewing...
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Infrastructure Manager
4 weeks ago
Johannesburg, Gauteng, South Africa Recru-it Full time**System Operations Role at Recru-it**At Recru-it, we are currently seeking an experienced System Operations Specialist to join our team. As a key member of our IT department, this role will be responsible for managing and maintaining our IT infrastructure, ensuring the smooth operation of our systems and services.The ideal candidate will have a strong...
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Luxury Retail Customer Service Lead
4 weeks ago
Johannesburg, Gauteng, South Africa Service Solutions Full timeLuxury Retail CRMKey Responsibilities include managing the CRM for our 3 Luxury stores in South Africa, based in Sandton with occasional travel to other regions.RequirementsA proven track record in Luxury Retail, with a deep understanding of CRM and excellent relationship management skills.The Client Relations Manager will play a key role in building,...