Call Centre Operations Lead

Job DescriptionThis is an exciting opportunity to join a leading organization in the financial wellness industry. As a Team Leader, you will be responsible for leading a team of customer service specialists, utilizing your expertise in financial coaching and debt management.Key RequirementsStrong background in call centre operations, customer service,...

Job title : Call Centre Operator - Corporate ServicesJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries CRITICAL OUTPUTSProvide accurate and professional information to patients regarding assessments, pricing, procedures, and centre operations. Schedule, amend, or cancel patient appointments...

Job DescriptionWe are seeking a seasoned Call Centre Operations Manager to join our team. In this role, you will be responsible for driving performance and excellence in our call centre environment. Your strong leadership skills and ability to analyse data will enable you to develop and implement process improvements that enhance our service delivery.Key...

Senior Call Centre Management PositionWe are seeking an experienced professional to join our team as a Senior Call Centre Manager at Flair TM. This role involves leading a team of 40 call centre agents, focusing on driving sales, performance, and customer satisfaction.About the OpportunityThis is a fantastic chance to make a significant impact on our...

A leading company in the automotive sector is looking for a dynamic and results-driven Call Centre Manager to lead our fast-paced, high-energy call centre team in Silverlakes, Pretoria. This is an exciting opportunity for a resilient and innovative leader to drive sales, performance, and customer satisfaction in a goal-oriented environment.Key...

**Job Number** - 50579**Job Type** - Temp Contract**Job Title** - Call Centre Team Leader**Computer Skills** - MS Excel,MS Explorer,MS Outlook,MS PowerPoint,MS Projects,MS Word**Industry** - Engineering**City** - Ekurhuleni (East Rand)**Province** - Gauteng- Position Summary: The Call Centre Team Leader Responsible for the provision of support to the Quality...

**KEY PERFORMANCE AREAS**: Provide a call centre service in accordance with the Compliance Contact Centre manual and standards; Administer the compliance query process in accordance with the set procedures; Respond to general compliance, registration and reporting related queries; Develop an understanding of various supervised institutions and sectors...

Key Responsibilities:Team Leadership & Performance ManagementLead and manage a team of 40 call centre agents, including 3 team leadersDrive a positive, high-performance culture that fosters motivation and accountabilityImplement and track KPIs to optimize performance and achieve business objectivesMonitor, evaluate, and improve team productivity and service...

At Business Capital Group, we are looking for a seasoned Call Centre Head to lead and manage the effective operations of our call centre branch.The successful candidate will be responsible for implementing performance and consequence frameworks to address underperformance, developing and executing action plans for team development and retention, and...

A well-established organization in** PRETORIA **is seeking a **Call Centre Agents** **to join their team **Salary will be discussed in the interview.** **Qualifications and Experience**: - Call Agent or equivalent position: three (3) years of Call Centre industry experience. **Technical Skills** - Exceptional knowledge of MS Office full package - Good...

Qualifications: Relevant university Degree Minimum 3 years in a call center managerial or supervisory role (preferred) Industry experience in Pharmaceuticals / a Pharmacy is advantageous Requirements: Strong data analysis and Excel skills this is crucial Ability to multitask, remain calm under pressure, and make decisive calls Proficiency in Microsoft Office...

**Job Number** - 70148 **Job Type** - FT Contract **Job Title** - Outbound Call Centre Agent **Computer Skills** - MS Office **Industry** - Advertising Services **City** - Ekurhuleni (East Rand) **Province** - Gauteng **Purpose** - Handles all inbound leads through a leads system and asks qualifying questions to determine quality of lead. - Then...

We are looking for a skilled Senior Contact Centre Manager to join our team at Merchants. The ideal candidate will have experience in customer service operations and will be able to lead a team to deliver exceptional results.Main ResponsibilitiesLead by Example: Inspire your team to deliver exceptional service by living our values and fostering a...

**Call Centre Operator** **Fidelity Cash Solutions - CashMaster, Midrand** **Reporting to: Call Centre Manager/CRM Manager The above position is vacant at CashMaster in Waltloo (Midrand), reporting to the **Call Centre Manager/CRM Manager.** **Minimum Requirements**: - Must possess good communication skills, especially for listening. This is necessary in...

Our client in Pretoria works in the financial services industry - they would like to appoint 4 Call Centre Agents to sell their insurance related products. The ability to commute on a daily basis to and from work and to be punctual and adhere to the normal office working hours is very important. One year of Call Centre Agent experience is required, while...

Our client in Pretoria works in the financial services industry - they would like to appoint 4 Call Centre Agents to sell their insurance related products. The ability to commute on a daily basis to and from work and to be punctual and adhere to the normal office working hours is very important. One year of Call Centre Agent experience is required, while...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

About Our Company CultureWe are committed to creating a positive and dynamic working environment that fosters collaboration, innovation, and employee empowerment.At MiWay, we prioritize diversity and inclusion, recognizing the value that diverse perspectives bring to our business.We strive to create a workplace culture that is inclusive, respectful, and...

**Relationship Manager** **Introduction**: A medical technology company situated in Pretoria is seeking a dynamic Call Centre Agent with 2-5 years of experience to join their team. **Job purpose**: Responsible for telephonic sales and handling customer issues pertaining to the sales of hearing aids within the **United States** market. The role will...

Job Overview**Date Posted**: Posted 5 hours ago **Location**: Pretoria, Gauteng **Job Title**: Sales Outbound Call Centre Supervisor **Salary**: R15,000 **Salary Type**: Basic + Commission**Education Level**: High School / Matric**Job Level**: Senior**Required Experience**: 5 - 10 Years Sales Outbound Call Centre Supervisor - Pretoria A Sales Outbound...