Vehicle Warranty Sales Manager
1 week ago
At CallForce, we're seeking a Vehicle Warranty Sales Agent to contribute to our team of Sales Consultants focused on driving growth and increasing market share through the sale of our vehicle warranty product.
Key Responsibilities:
- Maximise policy sales and monthly written premium in a compliant and customer-centric manner.
- Engage with supporting lead providers and customers in a responsive, courteous, and professional manner.
- Execute the sales process with skill, knowledge, diligence, and integrity.
- Provide competitor quotes where necessary to offer options to customers.
- Optimise each lead by selling additional products where available.
- Utilise appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
- Accurately identify customer needs by asking effective questions and listening attentively.
- Match benefits accordingly and demonstrate how a product satisfies customer needs.
- Understand objections and overcome them with a suitable response.
- Continue to develop expertise in the field through observation and collaboration.
- Share ideas and insights with the team to improve the effectiveness of the sales team.
- Work independently, maximise productivity, and manage time effectively when working from home.
Minimum Requirements:
- Matric
- RE5
- FETC: Short-term insurance NQF4 (ideal)
- 2 years of call centre sales experience
- 1 year of warranty/VAPS sales experience (essential)
- Fluency in English (essential) and one other official language
We offer:
- A value-driven company with a focus on 'People come First'
- A supportive Management team
- Growth opportunities
- A hybrid working model
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