Vehicle Warranty Sales Manager

1 week ago


Johannesburg, Gauteng, South Africa CallForce Full time

At CallForce, we're seeking a Vehicle Warranty Sales Agent to contribute to our team of Sales Consultants focused on driving growth and increasing market share through the sale of our vehicle warranty product.

Key Responsibilities:

  • Maximise policy sales and monthly written premium in a compliant and customer-centric manner.
  • Engage with supporting lead providers and customers in a responsive, courteous, and professional manner.
  • Execute the sales process with skill, knowledge, diligence, and integrity.
  • Provide competitor quotes where necessary to offer options to customers.
  • Optimise each lead by selling additional products where available.
  • Utilise appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
  • Accurately identify customer needs by asking effective questions and listening attentively.
  • Match benefits accordingly and demonstrate how a product satisfies customer needs.
  • Understand objections and overcome them with a suitable response.
  • Continue to develop expertise in the field through observation and collaboration.
  • Share ideas and insights with the team to improve the effectiveness of the sales team.
  • Work independently, maximise productivity, and manage time effectively when working from home.

Minimum Requirements:

  • Matric
  • RE5
  • FETC: Short-term insurance NQF4 (ideal)
  • 2 years of call centre sales experience
  • 1 year of warranty/VAPS sales experience (essential)
  • Fluency in English (essential) and one other official language

We offer:

  • A value-driven company with a focus on 'People come First'
  • A supportive Management team
  • Growth opportunities
  • A hybrid working model


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