Costing / Warranty Claims Administrator
2 weeks ago
Costing / Warranty Clerk
Job Description:A leading Motor Vehicle Dealership in Johannesburg seeks an experienced Warranty/Costing Clerk to join their dynamic team.
Key Responsibilities:- Follow up daily on orders and process monthly costings.
- Reconcile stock on Pastel after stock takes.
- Manage daily control checklists to track shortages.
- Coordinate payments through the accountant.
- Prepare month-end reports in Excel for key clients.
- Handle general office administration, including answering the switchboard.
- Schedule appointments and process repair orders, quotes, and invoices.
- Provide customer support via phone and in person at the dealership.
- Qualify customer concerns and log them for technician review.
- Order additional stock as needed to ensure timely repairs.
- Obtain customer approval for all remedial work to be completed.
- Liaise with the warranty technician to ensure efficient service and adherence to turnaround times.
- Maintain daily, weekly, and monthly reports on warranty claim activities.
- Handle general day-to-day invoicing administration.
- Experience as a costing clerk in an automotive dealership.
- Proven ability to lead a team and exceed sales targets.
- Grade 12 certificate.
- Proficient in Evolve software.
- Valid drivers license and own transport.
- Relevant tertiary qualification (advantageous).
- Strong adaptability to changing business needs.
- Experience with warranty claims administration and processing.
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