Costing / Warranty Claims Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa Sydsen Full time
Job Title:

Costing / Warranty Clerk

Job Description:

A leading Motor Vehicle Dealership in Johannesburg seeks an experienced Warranty/Costing Clerk to join their dynamic team.

Key Responsibilities:
  • Follow up daily on orders and process monthly costings.
  • Reconcile stock on Pastel after stock takes.
  • Manage daily control checklists to track shortages.
  • Coordinate payments through the accountant.
  • Prepare month-end reports in Excel for key clients.
  • Handle general office administration, including answering the switchboard.
  • Schedule appointments and process repair orders, quotes, and invoices.
  • Provide customer support via phone and in person at the dealership.
  • Qualify customer concerns and log them for technician review.
  • Order additional stock as needed to ensure timely repairs.
  • Obtain customer approval for all remedial work to be completed.
  • Liaise with the warranty technician to ensure efficient service and adherence to turnaround times.
  • Maintain daily, weekly, and monthly reports on warranty claim activities.
  • Handle general day-to-day invoicing administration.
Requirements:
  • Experience as a costing clerk in an automotive dealership.
  • Proven ability to lead a team and exceed sales targets.
  • Grade 12 certificate.
  • Proficient in Evolve software.
  • Valid drivers license and own transport.
  • Relevant tertiary qualification (advantageous).
  • Strong adaptability to changing business needs.
  • Experience with warranty claims administration and processing.


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