Vehicle Warranty Sales Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa CallForce Full time

We're seeking a skilled Vehicle Warranty Sales Agent to drive growth and increase market share through the sale of our vehicle warranty product.

Key Responsibilities

  • Maximise policy sales and monthly written premium in a compliant and customer-centric manner.
  • Develop strong relationships with lead providers and customers, ensuring exceptional service and support.
  • Execute the sales process with skill, knowledge, diligence, and integrity.
  • Provide accurate and timely competitor quotes to customers, ensuring they have the best options available.
  • Optimise each lead by selling additional products where available, driving revenue growth.
  • Utilise effective interpersonal skills and communication methods to gain acceptance of our products from potential customers.
  • Accurately identify customer needs by asking effective questions and listening attentively.
  • Match benefits accordingly and demonstrate how a product satisfies their needs.
  • Understand and overcome objections with a clear and compelling response.
  • Continuously improve skills through observation, collaboration, and self-directed learning.
  • Share ideas and insights with the team to drive continuous improvement in sales effectiveness.
  • Work independently, managing time effectively, and meeting productivity targets.

Minimum Requirements

  • Matric
  • RE5
  • FETC: Short-term insurance NQF4 ideal
  • 2 years call centre sales experience
  • 1 year warranty/VAPS sales experience essential
  • Fluency in English and one other official language


What you can expect:

  • A value-driven company with a focus on 'People come First'
  • A supportive management team
  • Growth opportunities
  • A hybrid working model


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