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Lead Solutions Architect for Account Management

2 months ago

Benoni, Gauteng, South Africa Red Hat South Africa (PTY) LTD Full time

Red Hat South Africa (PTY) LTD is on the lookout for a Lead Solutions Architect for Account Management to spearhead the expansion and enhancement of our operations in the region. In this pivotal role, you will serve as the technical sales authority for your designated accounts. Your mission will be to unlock opportunities, address challenges, and cultivate reliable partnerships with our clientele.

Key Responsibilities:

  • Acquire a comprehensive understanding of our clients' business objectives, technical requirements, and IT landscapes.
  • Collaborate with Sales, Customer Success, and Partner Ecosystem teams to evaluate the potential implementation of Red Hat and Partner solutions.
  • Provide pre-sales technical guidance for the design and execution of intricate solutions and services.
  • Establish strategic relationships with clients to become a trusted advisor.
  • Demonstrate value to our clients and partners through engaging presentations, demonstrations, workshops, and pilot initiatives.
  • Conduct research and prepare responses to technical sections of RFIs, RFPs, and RFQs.
  • Coordinate the technical contributions of other Red Hat personnel, including Product Specialists, Support, and Professional Services.
  • Deliver persuasive recommendations that facilitate the closure of new sales.
  • Manage and achieve a bookings quota while conducting regular reviews and reporting on the opportunities you are pursuing.
  • Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and white papers), developing reusable resources (e.g., demonstrations, workshops), and presenting at conferences and industry gatherings.

Qualifications:

  • Experience in pre-sales, consulting, IT architecture, or a related field supporting enterprise accounts.
  • Proficiency in integration, development, or administration of Linux systems, with the ability to present to diverse audiences, including business, technical, management, and leadership teams.
  • Proven track record in building relationships at engineering, commercial, and executive levels within large enterprise IT organizations.
  • Familiarity with modern and emerging technologies, including public and private cloud, container orchestration and management, automation and configuration management, DevSecOps, CI/CD, and contemporary application frameworks.
  • Understanding of complex enterprise solutions and architectures.
  • Ability to collaborate effectively and work well within a team environment.
  • Exceptional written communication skills.
  • Fluency in English.
  • Willingness to travel within the region.

Preferred Qualifications:

  • Any relevant Red Hat certification.
  • Experience or certification with any public cloud provider.

About Red Hat:
We are the leading provider of enterprise software solutions, utilizing a community-driven approach to deliver high-performance Linux, cloud, container, and Kubernetes technologies. Our associates enjoy the flexibility to choose their work environment, whether in-office, fully remote, or hybrid. We foster an open and inclusive culture that encourages creativity and innovation, welcoming individuals who are eager to contribute their ideas and tackle complex challenges.

Diversity, Equity & Inclusion at Red Hat:
Our culture is rooted in the open source principles of transparency, collaboration, and inclusion, empowering individuals from diverse backgrounds to share ideas and drive innovation. We strive to ensure that everyone experiences equal opportunity and access, celebrating all voices within our global community.

Equal Opportunity Policy (EEO):
Red Hat is committed to being an equal opportunity employer, reviewing applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other basis prohibited by law.