Executive Housekeeping Director
2 months ago
Key Responsibilities:
Lead and motivate a dedicated housekeeping team to uphold exceptional standards, ensuring seamless guest experiences and exceptional customer satisfaction.
Develop and implement housekeeping policies, procedures, and training programs to drive quality and efficiency.
Conduct regular inspections of guest rooms, public areas, and facilities to ensure cleanliness and maintenance standards are met, and address any issues promptly.
Collaborate with other departments to ensure effective communication and seamless guest experiences.
Manage inventory and ordering of cleaning supplies and equipment, and monitor budgets and control costs while maintaining quality.
Stay updated on industry trends and best practices in housekeeping, and implement improvements based on guest feedback and needs.
Qualifications:
Proven experience in a housekeeping management role in a luxury hotel or 5-star estate, with strong leadership and team management skills.
Excellent attention to detail and organizational abilities, with knowledge of housekeeping best practices and health/safety regulations.
Proficient in inventory management and budgeting, with exceptional communication and interpersonal skills.
A passion for hospitality and guest satisfaction, with a commitment to delivering exceptional service and quality.
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