Senior Operations Director

1 month ago


Randburg, Gauteng, South Africa The Vine Partners Full time

The Vine Partners is seeking a Senior Operations Director to lead our team and drive business growth in Roodepoort, JHB.

**Job Summary:**

We are looking for an experienced leader with strong insurance knowledge to oversee day-to-day operations, marketing strategy, and employee development.

**Key Responsibilities:**

• Develop and implement an agency marketing plan, aligning with our vision and goals
• Improve daily organization and workflows to ensure maximum operational efficiency
• Ensure regulatory compliance of the agency
• Monitor production and monthly goals
• Foster and maintain relationships with carriers and brokers
• Responsible for client retention activities and engagement strategies
• Collects and analyzes data for implications regarding budget, project, and program initiatives
• Oversees, implements, and refines agency budget, proforma financials, and company operations to ensure company targets for revenue and profitability are met
• Oversees employee skills development and provide coaching, training, and development programs to increase staff capability and agency expertise
• Maintains and builds trusted relationships with key customers, partners, vendors, management, and stakeholders
• Supports the CEO and executive team in all aspects of the business and operations
• Salary: R1,200,000 - R1,800,000 per annum, depending on experience

**Requirements:

• 7+ years' experience in insurance management with high levels of sales, operational, and financial knowledge.
• 5 years' experience as a department head, team leader, or senior level position within an agency.
• Superior negotiation and presentation skills with strong entrepreneurial spirit.
• BCom in finance or related field.
• Continuing Professional Development (CPD) points up to date.
• Strong insurance knowledge for commercial lines & personal lines.
• Excellent oral and written communication skills.
• Creative problem-solving skills along with exceptional time management and attention to detail.
• Afrikaans speaking.

**Benefits:

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.



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