Senior Technical Support Specialist
6 days ago
Rhodes University is seeking a highly skilled and experienced Senior Technical Support Specialist to join their team.
The ideal candidate will have a Grade 12 qualification and at least 4 years of relevant experience in providing technical support for desktop and laptop systems.
Key Responsibilities:
- Provide professional, efficient, and accurate technical support to staff members
- Diagnose and troubleshoot computer-related issues
- Work collaboratively with the IT team to resolve technical problems
- Maintain up-to-date knowledge of operating systems, networking, and office software
Requirements:
- Grade 12 with 4 years of relevant experience
- Excellent diagnostic and problem-solving skills
- Well-rounded expertise in operating systems, networking, and office software
- Experience working in a team environment and using ticket tracking systems
- Familiarity with Google Workspace
Estimated Salary: R450,000 - R550,000 per annum
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