Cloud Support Specialist with Azure Expertise
1 month ago
We are seeking an experienced Cloud Support Specialist to join our team at PerformIT Personnel. This role is based in the Network Operations Centre and requires a strong background in cloud support, IT qualifications, and excellent communication skills.
About the Role
This position involves providing technical assistance to organizations using cloud-based systems for data management and applications. You will diagnose and troubleshoot problems related to cloud solutions, collaborate with internal teams to develop new solutions, and work with clients to understand their needs.
Main Responsibilities
- Provide technical support to customers experiencing issues with cloud-based systems.
- Diagnose and troubleshoot problems related to cloud solutions, working with software vendors to resolve issues.
- Collaborate with internal teams to develop and implement new cloud-based solutions.
- Design, develop, and maintain cloud-based systems, ensuring efficient data storage and adherence to security policies.
Requirements and Qualifications
To be successful in this role, you should have a minimum of 2-4 years' experience in cloud support, along with relevant IT qualifications. A working knowledge of Microsoft environments, including Azure, and experience with cloud services are essential. Additionally, you should have experience with troubleshooting and supporting network, data centre, telephony, exchange, storage, cloud, backup, and security administration and monitoring services.
Salary and Benefits
The salary for this position is approximately R18,000 – R24,000 per month, depending on experience. As a Cloud Support Specialist, you will have access to ongoing training and development opportunities, as well as the chance to work with a talented team of professionals.
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