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Retail Sales Executive

2 months ago

Port Elizabeth, Eastern Cape, South Africa Express Employment Professionals Full time
Job Description

**Job Title:** Retail Sales Manager

About Us: At Express Employment Professionals, we understand the importance of exceptional customer service and a well-managed retail store. We are currently seeking a skilled Retail Sales Manager to join our team.

Key Responsibilities:
  • Team Management: Supervise and coordinate the day-to-day activities of customer service, staff, stock and inventory workers, cashiers, and sales associates.
  • Sales and Revenue: Maximize profits while minimizing costs, ensuring efficient sales and revenue generation.
  • Stock Management: Manage stock levels, make key decisions about stock control, and maintain accurate inventory records.
  • Customer Service: Provide exceptional customer service, respond to customer complaints, and ensure all staff meet excellent customer care standards.
  • Marketing and Promotion: Develop and implement effective marketing and promotional strategies to drive sales and customer engagement.
  • Operations Management: Oversee the efficient operation of the retail store, including scheduling, inventory management, and store maintenance.

Requirements:

  • Leadership and Management: Proven leadership and management skills, with experience in managing a team of sales and customer service staff.
  • Sales and Revenue Experience: A minimum of 4-5 years' experience in retail sales, with a strong track record of sales and revenue growth.
  • Stock Control: Strong knowledge of stock control procedures, with experience in managing and maintaining accurate inventory records.
  • Customer Service: Excellent customer service skills, with experience in providing exceptional customer service and resolving customer complaints.
  • Marketing and Promotion: Experience in developing and implementing effective marketing and promotional strategies to drive sales and customer engagement.

What We Offer:

  • Competitive Salary: A competitive salary package, including benefits and bonuses.
  • Opportunities for Growth: Opportunities for career growth and professional development, with a focus on leadership and management skills.
  • Collaborative Team Environment: A collaborative and supportive team environment, with a focus on exceptional customer service and retail excellence.