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Payment Solutions Strategist
2 weeks ago
The role of a Payment Solutions Strategist at FNB Namibia is to provide specialist product advice, particularly in a Payments or EFT environment. This involves delivering exceptional service that exceeds customers' expectations through proactive, innovative, and appropriate solutions.
The Payment Solutions Strategist will cultivate and manage objective working relationships with various stakeholders, including end-users, SMEs, project managers, and senior staff members. They will maintain expert knowledge on relevant legislative amendments and industry best practices, providing proactive advice and solutions to relevant stakeholders.
The key responsibilities of this role include:
- Managing costs/expenses within approved budget to achieve cost efficiencies;
- Distributing products/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress;
- Maintaining sound business processes that minimize FNB risk and deliver quality requirements specifications;
- Facilitating the conversion of knowledge and ideas into new or improved products, processes, and services;
- Managing own development to increase own competencies;
