Africa Market Payment Solutions Lead
4 days ago
About Zeal Holdings Limited
We are a product and people-focused company passionate about growth, innovative technology, and collaboration.
About the Role:We are seeking a Regional Payments Manager to drive new onboarding payment solutions and contribute to the success of the Africa region, ensuring effective regional goals are achieved.
In this role, you'll have the opportunity to work closely with internal teams (finance, compliance, tech) and external payment partners to streamline payment processes, troubleshoot problems, and enhance customer satisfaction.
Key Responsibilities:- New Onboarding Payment Solutions: Identify, evaluate, and integrate new payment systems tailored to the African market, ensuring they align with the company's goals and client needs.
- Functionality Oversight: Monitor the operation of all onboarded payment solutions to ensure they work efficiently and resolve any operational issues promptly.
- Payment Tracking: Maintain accurate records of all payment transactions to ensure timely and accurate processing.
- Analysis and Reporting: Regularly analyze payment data to identify trends, potential issues, and areas for process improvement, providing actionable insights to leadership.
- Compliance: Ensure that all payment processing procedures meet relevant legal, regulatory, and internal compliance standards in Africa.
- Vendor Management: Manage relationships with payment vendors, negotiate contracts, and monitor service level agreements and vendor performance.
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