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Insurance Policy Manager Position

2 weeks ago

Randburg, Gauteng, South Africa Old Mutual South Africa Full time
About the Role

We are looking for a skilled Insurance Policy Manager to join our team. The successful candidate will be responsible for managing insurance policy accounts, ensuring timely settlements, and resolving queries.

Responsibilities
  • Track progress against finance systems and report variances to more senior colleagues.
  • Produce accurate reports by collecting data from standard sources and inputting it into formats.
  • Help others get the most out of data management systems by providing support and advice.
  • Extract and combine data to generate standard reports.
  • Prepare moderately complex documents using various applications.
  • Resolve complex queries from internal or external customers by providing information on policies and procedures.
  • Develop knowledge and understanding of organization's policies and procedures and relevant regulatory codes and codes of conduct.
  • Participate in assessment and development planning activities, formal and informal training, and coaching.

The ideal candidate will have experience in credit control or underwriting roles, TIA system experience, good analytical and problem-solving skills, and excellent communication skills.