Insurance Support Agent

4 days ago


Randburg, Gauteng, South Africa Telesure Investment Holdings (TIH) Full time
Job Summary:

The Insurance Support Agent role at Telesure Investment Holdings (TIH) involves working closely with customers to understand their needs and provide tailored solutions. As an Insurance Support Agent, you will be responsible for capturing information from insured or designated persons to settle claims with insurance carriers. You will also assist with administrative amendments, provide information and insights on policies, and up-sell products to enhance customer experience.

**Responsibilities:**
  • Capture information from insured or designated persons to settle claims with insurance carriers.
  • Assist with administrative amendments, including changes to policy holder details and banking information.
  • Provide information and insights on policies to enhance customer experience.
  • Upsell products to meet customer needs.
**Education and Experience:** A Matric/Grade 12 or SAQA Accredited Equivalent is essential, with 1-3 years of work experience preferred.

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