Insurance Claims Coordinator
3 days ago
Telcosure Investment Holdings (TIH) is a leading provider of financial services in South Africa.
Job PurposeThe purpose of this role is to obtain and capture information from insured or designated persons for settling claims with the insurance carrier, while assisting with administrative amendments and up-selling products to customers.
Key Responsibilities- Customer Management: Manage customers by carrying out standard activities and providing solutions for first call resolution and completion of customer requests executed according to the required standard.
- Needs Analysis: Analyse customer needs by gathering relevant information through questioning and probing for clarity.
- Upselling: Identify and sell products or services that best meet the customer's stated needs, explain the selection to the customer, and influence the customer to make a purchase.
- Correspondence: Respond to routine requests using telephonic conversation or emails and create customised responses (internal and external).
- Operational Compliance: Comply with organisational policies and procedures, adhere to mandatory procedures, and ensure work is undertaken to the required standards.
- Administration: Administer policy information and provide best practice support to customers on the administration process requirements and other departmental systems, in line with claims policy, rules, and SLAs.
- Capability Building: Build capabilities through assessment and development planning activities, formal and informal training, and coaching. Stay updated on relevant technology, external regulation, and industry best practices.
- Scheduling and Compliance: Work according to an assigned schedule and follow mandatory procedures to ensure work quality standards and adherence to external regulatory codes and internal codes of conduct.
To be successful in this role, you will need:
- Relevant qualifications
- A willingness to learn and grow with our organisation
-
Insurance Claims Specialist
3 days ago
Randburg, Gauteng, South Africa GJM Ultra Brokers Full timeCompany OverviewGJM Ultra Brokers is a leading provider of insurance solutions, dedicated to delivering exceptional service to our clients.Job DescriptionWe are seeking an experienced Short-term Insurance Claims Consultant to join our team. As a key member of our claims department, you will be responsible for handling both motor and non-motor claims,...
-
Insurance Adjuster
3 days ago
Randburg, Gauteng, South Africa GJM Ultra Brokers Full timeKey Job ResponsibilitiesThe successful candidate will be responsible for handling motor and non-motor claims, ensuring accurate and timeous submission of claim documentation to relevant insurers.Responsibilities & Daily Tasks:Notify relevant insurers regarding claim submissions and ensure prompt engagement from underwriters/assessors.Coordinate with...
-
Health Claims Administrator
1 week ago
Randburg, Gauteng, South Africa Red Ember Recruitment (PTY) Ltd Full timeCompany DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...
-
Short-term Insurance Administrator
3 days ago
Randburg, Gauteng, South Africa GJM Ultra Brokers Full timeJob SummaryWe are looking for a highly skilled Short-term Insurance Claims Consultant to handle motor and non-motor claims. The successful candidate will have excellent communication skills and the ability to work under pressure.Key Responsibilities & Daily Tasks:Ensure accurate and timeous submission of claim documentation to relevant insurers.Facilitate...
-
Claims Administrator Specialist
2 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeAbout the RoleWe are seeking a highly skilled Claims Administrator to join our team at Fidelity Services Group. This is an exciting opportunity for a motivated and detail-oriented individual to work in a dynamic environment.The successful candidate will be responsible for registering and processing CIT claims on ICBM, receiving CIT investigation dockets, and...
-
Financial Claims Support Associate
2 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeClaims Administration PositionFidelity Services Group is hiring a Claims Administrator to manage CIT claims and process ICBM registrations. The ideal candidate will have a strong administrative background and excellent communication skills.The successful candidate will be responsible for:Managing CIT claimsProcessing ICBM registrationsCommunicating with...
-
Claims Consultant
3 days ago
Randburg, Gauteng, South Africa GJM Ultra Brokers Full timeAbout the RoleWe are seeking an experienced Short-term Insurance Claims Consultant to join our team. The ideal candidate will have a strong background in claims administration and excellent communication skills.Responsibilities:Serve as the main point of contact for clients throughout the claims process.Proactively keep clients informed on the progress of...
-
ATM Claims Processing Expert
2 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeJob DescriptionFidelity Services Group is looking for a skilled ATM Claims Administrator to join our team. The ideal candidate will have a strong administrative background and excellent communication skills.The successful candidate will be responsible for managing CIT claims, processing ICBM registration, and communicating with branches to resolve claim...
-
CIT Claims Management Professional
2 days ago
Randburg, Gauteng, South Africa Fidelity Services Group Full timeCareer OpportunityWe are seeking a qualified Claims Administrator to join our team at Fidelity Services Group. The ideal candidate will have excellent organizational skills and the ability to work independently.The successful candidate will be responsible for managing CIT claims, processing ICBM registration, and communicating with branches to resolve claim...
-
Ophthalmic Practice Coordinator
24 hours ago
Randburg, Gauteng, South Africa Three Ships Full timeWe are seeking a skilled Virtual Ophthalmic Assistant and Medical Receptionist to join our team at Three Ships.About the RoleThis is an exciting opportunity to work in a medical eyecare practice, where your organizational and communication skills will play a crucial role in delivering exceptional patient care.Key ResponsibilitiesManage incoming calls,...
-
Aviation Insurance Broker
4 weeks ago
Randburg, Gauteng, South Africa Gallus Recruitment Consultants Ltd Full timeWe are seeking a highly skilled and experienced Aviation Insurance Broker with expertise in handling both local and global accounts. The ideal candidate will have a strong background in the aviation industry and a demonstrated track record of success in securing and managing insurance policies for a diverse range of clients. Responsibilities: - Build and...
-
Finance and Insurance Coordinator
6 days ago
Randburg, Gauteng, South Africa WeBuyCars Full timeWe are looking for a skilled Finance and Insurance Coordinator to join our team at WeBuyCars.As an F&I Assistant, you will work closely with our F&I Department to provide exceptional customer service and support in handling the financial aspect of clients when purchasing a vehicle.Responsibilities:Admin Duties: Assist our F&I consultants with various...
-
Insurance Analyst
19 hours ago
Randburg, Gauteng, South Africa NTT Full timeMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Insurance...
-
Medical Assistant Coordinator
24 hours ago
Randburg, Gauteng, South Africa Three Ships Full timeWe are looking for a highly organized and detail-oriented Virtual Ophthalmic Assistant and Medical Receptionist to join our team at Three Ships.Job OverviewAs a key member of our front-line staff, your role will be crucial in maintaining or improving patient experience and satisfaction. Your goal should always be to make patients comfortable and...
-
Adjunct Faculty Services Coordinator
22 hours ago
Randburg, Gauteng, South Africa Kontak Recruitment Full timeAdjunct Faculty Services Coordinator (JB4849) Location: Randburg Market Related Full-Time A well-established institution is looking for a dedicated Services Coordinator to manage administrative and operational processes related to part-time academic staff. The successful candidate will oversee onboarding, documentation management, and claims processing. This...
-
Enterprise Business Development Executive
3 days ago
Randburg, Gauteng, South Africa Teraco Full timeLast updated: 1 day agoPromotedPromotedPromotedPromotedPromotedYour ObjectiveClose >k in annual contract valueHow you'll help us achieve itDay-to-day, you will help us generate new revenues by sealing partnerships with medium to large insurers and insurance brokers in North, East, or Southern Africa.You will : Develop a sales territory by conducting outbound...
-
Insurance Investigations Supervisor
3 days ago
Randburg, Gauteng, South Africa Old Mutual Full timeAbout the RoleThis is a senior-level role within the Claims department, responsible for investigating and resolving complex claims. The successful candidate will be responsible for:Conducting thorough investigations into claims to determine their legitimacyReporting findings in a fair and unbiased mannerPresenting information on fraud awareness to colleagues...
-
Patient Experience Specialist
24 hours ago
Randburg, Gauteng, South Africa Three Ships Full timeThree Ships is seeking a highly skilled Virtual Ophthalmic Assistant and Medical Receptionist to join our team.Job DescriptionThis is a unique opportunity to work in a medical eyecare practice, where your organizational and communication skills will play a vital role in delivering exceptional patient care.Main ResponsibilitiesManage incoming calls, schedule...
-
Medical Office Coordinator Role
6 days ago
Randburg, Gauteng, South Africa Three Ships Full timeWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Three Ships. As a key member of our front-line staff, your primary responsibility will be to provide exceptional patient care and support to our medical eyecare practice.Job OverviewOur ideal candidate will possess excellent communication skills, both written...
-
Academic Support Coordinator
18 hours ago
Randburg, Gauteng, South Africa Kontak Recruitment Full timeKontak Recruitment is seeking a dedicated Academic Support Coordinator to oversee administrative and operational processes related to part-time academic staff. This role requires strong organizational skills, attention to detail, and excellent communication abilities.The successful candidate will be responsible for managing onboarding, documentation, and...