Luxury Lodge Operations Manager

1 month ago


Hoedspruit, South Africa Zeebra Junction Specialist Recruitment Full time

Company Overview


Zeebra Junction Specialist Recruitment is a leading recruitment agency that specializes in placing top talent in the hospitality industry.


We are currently seeking an experienced Luxury Lodge Operations Manager to join our client's team at their Deluxe award-winning Safari Lodge in Limpopo.



Salary


The successful candidate can expect a salary of R450,000 - R600,000 per annum, depending on qualifications and experience. This includes a basic salary, live-in accommodation, three meals daily, uniforms provided, medical aid, pension/provident fund, and annual leave.



Job Description


The Luxury Lodge Operations Manager will be responsible for assisting the Lodge Manager in managing the lodge and creating a profound guest experience that exceeds expectations. Key responsibilities include:



  • Monitoring hospitality service, maintenance, gardening, and housekeeping standards within the lodge
  • Ensuring that guest expectations regarding service standards are exceeded
  • Managing the lodge's operations in a cost-effective manner, remaining within agreed budgets
  • Developing and maintaining positive interpersonal relationships between staff and management
  • Providing a written handover of responsibilities in absence and receiving a full handover on return


Requirements


To be considered for this role, you must have a minimum of 4 years' work experience in a well-recognized five-star hotel or world-class lodge, preferably as an Assistant Manager. You should possess exceptional food and beverage knowledge, financial management ability, and high standards of service excellence. A hardworking, co-operative manner, attention to detail, and excellent English language skills are essential. Knowledge of housekeeping and maintenance procedures, as well as international trends in hospitality, is also required.



Responsibilities


As a Luxury Lodge Operations Manager, your key responsibilities will include:



  • Management and training of lodge staff in line with Company Standard of Excellence
  • Ensuring ultimate guest relations in the lodge and maintaining personal attention levels
  • Maintaining highest standards of housekeeping and maintenance, and ensuring style and design is not eroded
  • Effective financial management through administration of orders and effective stock control
  • Effective communication and maintenance of lodge relations
  • Management of night porters


What We Offer


Zeebra Junction Specialist Recruitment offers a dynamic and challenging work environment, with opportunities for growth and development. Our clients offer a competitive salary package, including benefits such as live-in accommodation, meals, uniforms, medical aid, and pension/provident fund.



How to Apply


If you are a motivated and experienced Luxury Lodge Operations Manager looking for a new challenge, please submit your application to Zeebra Junction Specialist Recruitment.



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