Lodge Operations Manager

1 month ago


Hoedspruit, South Africa Wild Dreams Hospitality Full time

Wild Dreams Hospitality is a dynamic hospitality company seeking a highly skilled and experienced Lodge Operations Manager to join our team.

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About the Role: We are looking for a results-driven individual with proven experience in lodge management to oversee the day-to-day operations of our property. The successful candidate will have strong leadership and communication skills to effectively manage diverse teams, excellent administrative and organizational abilities, as well as maintenance experience, including basic plumbing, electrics, road maintenance, and infrastructure repairs.

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Key Responsibilities:

  • Lead and Manage Lodge Operations: Oversee the entire lodge operation, ensuring smooth and efficient day-to-day activities, maintaining high standards of service delivery, and achieving operational targets.
  • Maintenance and Repairs: Perform routine maintenance tasks, including plumbing, electrics, road maintenance, and infrastructure repairs, to ensure the property remains in good working condition.
  • Team Management: Lead, motivate, and manage a diverse team of staff, promoting teamwork, productivity, and job satisfaction.
  • Financial Management: Ensure accurate budgeting, forecasting, and financial reporting, minimizing costs while maximizing revenue opportunities.
  • Customer Satisfaction: Develop and implement strategies to enhance customer satisfaction, resolving any issues promptly and professionally.
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About You: To be successful in this role, you will require:

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Education and Experience: Proven experience in lodge management, preferably with a related degree or certification.

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Skills and Qualifications: Strong leadership and communication skills, excellent administrative and organizational abilities, maintenance experience, and a willingness to learn and adapt quickly.

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Benefits: Enjoy a competitive salary, comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

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Earnings Potential: Earn an estimated annual salary of $60,000 - $80,000, based on your performance and experience, plus potential extra commission based on lodge occupancy.

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Work-Life Balance: Work in a beautiful and peaceful environment, enjoying a 2-bedroom house with plenty of space to unwind and relax.



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