National Sales Director for Merchant Services
4 days ago
Job Description
Bidvest Bank Limited is seeking an experienced sales professional to join our team as a National Sales Director for Merchant Services. In this role, you will be responsible for developing and managing budgets and forecasts for the sales and relationship function, based on strategic requirements.
The successful candidate will ensure the correct solution is presented to clients, structure deals/transactions, and recommend acquiring solutions to meet customer needs and requirements. This will involve continuous face-to-face and telephonic interaction with clients to pre-empt, review, and proactively address their needs.
Key Responsibilities
- Develop and manage budgets and forecasts for the sales and relationship function
- Ensure the correct solution is presented to clients
- Structure deals/transactions
- Recommend acquiring solutions to meet customer needs and requirements
Requirements
- Degree and/or Diploma in a Business-related field
- RE5 will be an advantage
- 5 - 8 years' experience in the payments and/or banking industry, preferably with acquiring, card and/or merchant experience
- Payments knowledge both within the issuing and acquiring environments
- Customer focused understanding the sales dynamics and targets
- Knowledge of Visa & Master Card settlement & payment processes
Stakeholder Management
- Interpret business/customer requirements and address customer queries and challenges to provide timeous solutions
- Grow and manage the existing customer base through performing a needs analysis of customer current product usage and finding opportunities to offer diversified products, upselling and cross selling different options that add value to the client
- Correctly anticipate and interpret customers' business requirements to provide relevant and timeous solutions
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