Store Operations Manager

2 weeks ago


Cape Town, Western Cape, South Africa JenRecruitment Full time
Job Title: Store Manager

We are seeking a highly skilled and experienced Store Manager to join our team at JenRecruitment. As a Store Manager, you will be responsible for the overall management of our retail store, including staff supervision, stock control, sales, and customer service.

Key Responsibilities:

  • Manage store staff and ensure they are equipped to provide excellent customer service
  • Oversee stock procurement, process management, sales, and profit maximisation
  • Ensure compliance with regulations and maintain accurate records
  • Generate sales leads and convert them into sales
  • Manage cash control and reconciliations
  • Responsible for staff shifts and ensuring the store is adequately resourced
  • Manage workshop and technician workflow, customer communication, and profit maximisation
  • Build and suggest solutions that meet customer needs
  • Use problem-solving and people skills to resolve technical and customer communication issues

Requirements:

  • Working knowledge of Apple Products
  • Technical Acumen
  • Listening
  • Customer Service
  • Flexibility
  • Selling to Customer Needs
  • Product Knowledge
  • People Skills
  • High Energy Level
  • Dependability
  • General Math Skills
  • Verbal Communication
  • High School Diploma Required

Please note that the hours are determined by retail operations, and you will need to work on a shift rotation schedule. To be considered for an interview, you should have a strong passion for technology, show strong leadership skills, and have a passion for customer service.



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