Store Operations Manager

1 week ago


Cape Town, Western Cape, South Africa Mr Price Full time
Job Description

As a key member of the Mr Price team, the Assistant Store Manager - Cellular will play a vital role in driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.

Key Responsibilities
  • Stock Management:
    • Ensure accurate stock receipt and unpacking to maintain a well-stocked sales floor
    • Monitor and manage stock levels through regular counts and audits
    • Oversee stockroom maintenance to meet high standards
    • Authorise write-offs, breakages, recalls, and repairs
  • Sales Growth & Profitability:
    • Analyse sales and profitability reports to inform operational decisions
    • Monitor product performance and provide feedback to support centre
    • Identify opportunities to increase sales and brand awareness
    • Drive credit, insurance, mobile, and cellular performance
  • Risk Management:
    • Assist in conducting compliance checks through regular audits and reviews
  • Customer Experience Management:
    • Implement customer experience processes to meet high standards
  • Leadership & Development:
    • Lead and drive the team to achieve store KPIs and operational strategy
    • Identify and drive training and development needs
    • Recruit, administer, and manage performance
    Requirements
    • NQF level 4 (Grade 12) or equivalent
    • 3 Years' Experience in Retail (Management Experience Advantageous)
    • Understanding of Sales & Service Management
    • Budgeting Skills
    • Computer Literate
    • Good Communication Skills
    • Understanding of Retail Trade
    • Brand, customer service, cellular, mobile, new accounts, and insurance product understanding


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