Customer Service Team Lead Opportunity
3 weeks ago
We are seeking an experienced Customer Service Team Lead to manage and direct a high volume of calls at our reception/switchboard. This role is ideal for individuals who possess excellent communication skills, are able to work in a fast-paced environment, and have a high degree of professionalism.
The successful candidate will be responsible for receiving and attending to visitors, both incoming and outgoing, disseminating packages received, and ensuring the archive is up-to-date. Additionally, they will need to have knowledge of POPI and retention periods.
In terms of qualifications and skills, we are looking for someone with a Matric certificate, proficiency in MS Office, and 2-3 years' experience in a similar role. The ideal candidate will also possess telephone etiquette and a high degree of professionalism.
BenefitsWe offer a diverse range of tasks, excellent future prospects, personnel development and advanced training, market-related pay, and attractive company benefits.
This is a great opportunity for someone looking to develop their skills and take on new challenges in a dynamic and supportive work environment.
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