Account Manager

4 weeks ago


Sandton, South Africa LePub Full time

Job Title: Account Manager

About the Role:

We are seeking a highly skilled and motivated Account Manager to join our team at LePub. As an Account Manager, you will be responsible for overseeing the day-to-day activities of our clients, managing their expectations, and ensuring excellent service delivery.

Key Responsibilities:

  • Campaign Management: Oversee the development and execution of campaigns, ensuring they meet the client's objectives and are delivered on time.
  • Client Interaction: Serve as the primary point of contact for clients, managing their expectations and ensuring their needs are met.
  • Client Partnership: Develop and maintain strong relationships with clients, understanding their business needs and providing solutions to meet their objectives.
  • Strategic Understanding: Grasp the client's strategies and agency processes to deliver high-quality work efficiently.
  • Project Ownership: Take full accountability for all work presented and delivered.
  • Financial Targets: Support the Account Director and Business Unit Director in achieving financial targets.
  • Information Management: Provide seniors with accurate information to ensure proper support for both you and the client.
  • Client Communication: Engage in honest conversations with clients to foster trust and ensure positive outcomes.
  • Strategic Partnership: Act as a strategic partner to clients, driving better work, business conversations, and building stronger business relationships.
  • Creative Integrity: Maintain the integrity of the creative strategy and work throughout the campaign.
  • Team Management: Manage different personalities within the team to achieve the best results from each individual.
  • Industry Knowledge: Stay updated on industry trends, including broad communication trends and client competitor work, to add value to your client's business.

Qualifications:

  • Education: Relevant tertiary qualification in Marketing or Business Communications.
  • Experience: Minimum of 3 years as an Account Executive with at least 1 year as a Mid-Level Account Manager in an Advertising Agency or a similar environment.
  • Technical Skills: Proficient in MS Office (Word, Excel, PowerPoint, etc.) and experienced with Chase.
  • Industry Knowledge: Essential experience in TTL and Digital, with a strong understanding of digital marketing.
  • Language Skills: Excellent command of the English language (both verbal and written).
  • Presentation Skills: Strong presentation skills.
  • Organizational Skills: Strong administrative and organizational skills.
  • Numerical Skills: Strong numerical skills with experience in financial and budget management.
  • Multitasking: Ability to manage multiple briefs simultaneously.
  • Stakeholder Management: Seamlessly manage the expectations of multiple stakeholders to deliver according to brief, strategy, and high standards.

Personality Attributes:

  • Team Player: Ability to work collaboratively and independently.
  • Calm Under Pressure: Remain calm in highly pressurized environments.
  • Accountability: Reliable and accountable for responsibilities.
  • Energy: Energetic and enthusiastic about work.
  • Honesty: Honest and transparent in communication.
  • Assertiveness: Able to assertively manage client and team expectations.
  • Proactivity: Proactive in problem-solving and driving solutions.
  • Solution-Driven: Focused on delivering solutions and meeting deadlines.
  • Passion: Passionate about advertising and delivering excellent results.
  • Attention to Detail: Meticulous with a keen eye for detail.
  • Flexibility: Willing to work beyond normal office hours, including overtime if required.
  • Brand Adaptability: Comfortable working on alcohol brands if needed.


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