Call Centre Management Position

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to join our Call Centre Learnership program with the intent to become permanent Call Centre Agents.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be...

Job DescriptionThe NCR Management Centre is seeking dynamic and energetic individuals to join our Outbound Call Centre as Call Centre Agents through our comprehensive training program.Key ResponsibilitiesAchieve daily, weekly and monthly sales targets as agreed uponMeet the agreed daily talk time targetObtain, confirm and update all client details accurately...

Join Our TeamThe NCR Management Centre is seeking highly motivated and results-driven individuals to join our team as Call Centre Agents. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.Key ResponsibilitiesAchieve sales targets and performance indicatorsProvide exceptional customer service to...

Call Centre ManagerLocation: Cape Town CBD Salary: R30 0000 R60 000 p.m. We are a leading debt collecting company in the financial services sector based in Cape Town. We are seeking an experienced Call Centre Manager to oversee our inbound and outbound teams, ensuring efficient operations, exceptional customer service and achievement of business...

Job Title: Call Centre Manager - Sales (B2B)This role will start as a remote work position, but once we've established a strong team, you'll transition into an office-based leadership role.

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Our client is seeking a results-driven Outbound/Inbound Call Centre Manager for an innovative, contemporary, and dynamic real estate brokerage in Cape Town. In this role, you will oversee daily call centre operations, drive performance through strategic initiatives, and ensure a seamless customer experience across both inbound and outbound channels, while...

Santam Business seeks a Call Centre Operations Manager to lead our client engagement team.Job OverviewThis role is responsible for overseeing the day-to-day operations of our contact centre, ensuring efficiency and productivity. You will manage staffing, scheduling, and resource allocation to meet business objectives.Main ResponsibilitiesDevelop and...

Job Title: Call Centre Team LeadWe are seeking an experienced Call Centre Team Lead to join our team.Your key responsibilities will include:Managing individuals and team leads in the execution of daily tasks.Mentoring team members to achieve their full potential.Developing and implementing effective call centre strategies.Working closely with the HR...

We are looking for a seasoned Quality Manager to join our team at EXL. As a key member of our call centre leadership team, you will be responsible for driving quality excellence and ensuring exceptional customer experiences.Key Accountabilities:Develop and implement quality control procedures: Create and maintain high-quality processes that promote...

Job Overview: Bridgena Barnard Personnel Group seeks a highly skilled Call Centre Manager to oversee the daily operations of our 120-seat debt collection team. The ideal candidate will have a strong background in management and experience in call centre debt collection.About the Role: This is an excellent opportunity for a motivated and experienced...

The Nimble Group is committed to delivering exceptional service to our clients. We are seeking highly motivated Call Centre Consultants to join our team in Cape Town.About the RoleAs a Call Centre Consultant, you will be the first point of contact for customers, handling calls, emails, and messages with confidence and professionalism. Your goal will be to...

Job Description:Are you an experienced Call Centre Agent looking for your next opportunity? We have an exciting role available that might be perfect for youRequirements:Proven track record in Call Centre operationsFMCG experience is an advantageExcellent communication skills with the ability to converse in English with foreign nationals and business...

Job DescriptionAs a Call Centre Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. This involves working closely with internal stakeholders to gather information, provide solutions, and ensure first contact resolution.Key Skills and Qualifications:A minimum of 12 months international...

We are seeking a highly motivated and experienced Call Centre Development Manager to join our team at Callforce. In this role, you will be responsible for the overall development and performance of an assigned incubation team, driving growth and improvement across the organization.Your key responsibilities will include coaching and mentoring team members,...

Job Title: Call Centre Manager - Debt Collection Team LeadJob Summary: Bridgena Barnard Personnel Group is seeking a highly experienced Call Centre Manager to lead our debt collection team. As a seasoned professional with a strong background in management, you will be responsible for developing and implementing strategies to improve customer service, sales,...

As a Quality Manager at EXL, you will have the opportunity to develop your leadership skills and make a significant impact on our business. You will be responsible for leading our call centre team and driving quality excellence, ensuring exceptional customer experiences.Our Ideal Candidate:A minimum of 2 years of management experience in a call centre...

URGENT: Contact Centre Agents (Temp) in BelvilleOur client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project.Please see the minimum requirements for this role:Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to working...

Job Description:The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:Sell insurance products telephonically to potential policyholders by reading from an approved script,Utilise a call center dialer to manage lead follow-upStrive to achieve insurance policy sales and campaign targetsAssist policyholders with policy...