Senior Travel Operations Manager

2 weeks ago


Pretoria, Gauteng, South Africa People Dimension Full time
Key Responsibilities

Travel Management

  • Manage relationships with travel agencies and vendors.
  • Negotiate contracts and ensure staff use preferred suppliers.
  • Oversee corporate credit card programs and provider relations.

Team Leadership

  • Develop and enforce standard operating procedures.
  • Conduct Key Performance Appraisals for staff members.
  • Manage team performance and resolve internal/external client complaints.

Reporting and Analysis

  • Monitor spend and volume trends, exception reporting, budgeting, and forecasting.
  • Provide continuing analysis and development of technology and systems.

Requirements

Qualifications and Skills

  • Travel Diploma/Degree or equivalent qualification.
  • 5 years of experience in travel management roles.
  • Expertise in Excel, PowerPoint, and travel management software.

Other Requirements

  • Strong leadership and communication skills.
  • South African citizenship and residence in Gauteng.


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