Travel Operations Manager

1 month ago


Pretoria, Gauteng, South Africa People Dimension Full time
Job Title: Travel Manager

Job Summary:

We are seeking a highly skilled Travel Manager to join our team at People Dimension. The successful candidate will be responsible for managing relationships with travel agencies, vendors, and staff, as well as overseeing the administration of our corporate credit card program.

Key Responsibilities:

  • Manage relationships with travel agencies, vendors, and staff to ensure seamless travel experiences.
  • Oversee the administration of our corporate credit card program, including managing provider relations and ensuring compliance with company policies.
  • Develop, monitor, and enforce standard operating procedures to ensure efficient travel processes.
  • Conduct key performance appraisals for staff members and provide ongoing training and development opportunities.
  • Monitor employee reimbursement processes and assist with resolving any issues.
  • Manage reporting, including spend and volume trends, exception reporting, budgeting, and forecasting.
  • Supervise teams of non-exempt and exempt employees and investigate and resolve internal and external client complaints.
  • Monitor training on expenses, travel, and corporate card processes, as well as tools and systems.
  • Invoice and assist with resolving invoice queries.
  • Provide ongoing analysis and development of technology and systems in the area of travel and expense reimbursement.
  • Establish operating goals, plans, and assist with business growth.

Requirements:

  • Travel Diploma/Degree or equivalent qualification.
  • 5 years' experience in roles within the travel management sector.
  • Well-versed in Excel and PowerPoint.
  • Quicktrav, Amadeus, and Pestel knowledge preferred.
  • Strong leadership skills.

Additional Information:

This role is only open to South African citizens currently residing in Gauteng. The contract is for 12 months, with the option to review and extend.



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