Senior Operations Specialist

2 weeks ago


Pretoria, Gauteng, South Africa ABC Worldwide Full time

Job Title: Senior Operations Specialist

Job Summary: We are seeking a highly skilled Senior Operations Specialist to manage all aspects of tour operations, ensuring high service levels and maintaining strong relationships with suppliers and clients.

Key Responsibilities:

  • Operational Management: Manage all aspects of tour operations, including coordinating with suppliers, guides, and clients.
  • Quoting and Budgeting: Understand and operate company quoting systems and other travel-related programs, ensuring accurate budgets and quotes.
  • Product Knowledge: Possess strong product knowledge and geographical knowledge of Southern and East Africa.
  • Communication: Develop and maintain effective communication with internal and external stakeholders, including suppliers, guides, and clients.
  • Problem-Solving: Identify and resolve operational issues, ensuring smooth tour operations.

Qualifications and Skills:

  • Education: Bachelor's degree in a related field.
  • Experience: Minimum 5 years of experience in group operations at a Destination Management Company (DMC).
  • Skills: Strong problem-solving skills, effective communication, and time management.


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