IT Service Delivery Coordinator

3 weeks ago


Richards Bay, KwaZulu-Natal, South Africa BCX Full time
Job Title : IT Service Delivery Coordinator

BCX Job Overview

We are seeking a highly skilled IT Service Delivery Coordinator to join our team in Richards Bay, KwaZulu-Natal. As an IT Service Delivery Coordinator, you will play a critical role in ensuring the smooth delivery of IT services to our clients.

About the Role

This is a 2-year minimum experience required position that involves providing technical solutions and coordination with other teams in the business. The incumbent will also be responsible for maintaining SHEQ compliance and storerooms for the client.

Main Responsibilities

  • Compile and distribute reports to SIM's and the client
  • Maintain SHEQ administration tasks on the client site
  • Manage and maintain IT storerooms on the client site
  • Interface with process owners and technical support teams
  • Review resource activities of team members and on customer level
  • Perform analysis of data used for customer reporting
  • Monitor process activities in the environment
  • Verify quality of information in the CMDB
  • Escalate inconsistencies in CMDB to relevant support teams
  • Review and audit data integrity of the CMDB

Key Requirements

To succeed in this role, you will need:

  • NQF 4: Grade 12 National Diploma

A minimum of 2 years of experience in a similar position within a complex IT environment, preferably in administrative or management roles.

Salary Range

R400,000 - R550,000 per annum depending on experience and qualifications.



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