Service Excellence Coordinator
5 days ago
About the Role
This role involves providing world-class service to our members and stakeholders through various channels.
Main Responsibilities:- Providing excellent service through phone, email, or other channels
- Identifying and managing potential risks of in-hospital admissions
- Developing strong relationships with stakeholders to ensure seamless service delivery
Key Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Knowledge of clinical procedures and benefits
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