Post-Sale Service Director
7 days ago
About the Opportunity
Bright City Talent is seeking a highly experienced Post-Sale Service Director to join our team. In this role, you will be responsible for leading the Post-Sale Service team and developing strategies to improve customer satisfaction and repeat business.
Key Responsibilities
- Develop and implement strategies to improve customer satisfaction and repeat business.
- Lead a team of Workshop and Field service Supervisors and Managers.
- Collaborate with other departments to address customer concerns and improve overall customer experience.
- Monitor and analyse data to improve performance and customer satisfaction.
Requirements
- 10 years of experience in a similar role and environment.
- Mechanical Engineering background.
- Experience working with Mining clients.
- Strong leadership and communication skills.
What We Offer
The successful candidate will be based in Kempton Park and receive a competitive salary of R1 200 000 per annum, commensurate with experience.
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