Service Advisor

3 weeks ago


Pinetown, KwaZulu-Natal, South Africa Hire Resolve Full time
Service Advisor Opportunity at Hire Resolve

Hire Resolve is seeking a skilled Service Advisor to join their team. As a Service Advisor, you will play a vital role in ensuring customer satisfaction and the smooth operation of the service department.

Key Responsibilities:
  • Provide exceptional customer service and communicate effectively with customers, mechanics, and suppliers
  • Coordinate maintenance and repair services, ensuring timely and accurate completion of repairs
  • Manage customer communication, providing regular updates and addressing any concerns or issues
  • Process service orders, invoices, and payments, maintaining accurate records of customer and vehicle information
  • Collaborate with the team to ensure seamless service delivery and customer satisfaction
Requirements:
  • Proven experience as a Service Advisor or in a similar role
  • Strong knowledge of vehicle maintenance and repair processes
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize tasks, with strong attention to detail
  • Proficient in using computer software for service order processing
  • Ability to work well in a team and collaborate with others
What We Offer:
  • Negotiable salary based on experience

Hire Resolve is committed to providing a competitive salary and a supportive work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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