Strategic Food and Beverage Operations Manager
1 month ago
About the Role:
The Helderberg Personnel cc is seeking an exceptional Food and Beverage Manager to lead our team and drive the success of our department. In this role, you will be responsible for ensuring exceptional guest experiences through effective planning and management of orders, staff, and finances.
Key Responsibilities:
- Oversee all F&B and daily operations, ensuring they meet budgetary guidelines and adhere to high standards.
- Maintain outstanding levels of internal and external customer service.
- Design creative menus, manage purchasing, and implement continuous improvements.
- Identify and proactively respond to customer needs and feedback.
- Lead and develop the F&B team, including attracting, recruiting, training, and evaluating staff.
- Foster open communication and create a positive, team-oriented environment focused on motivation and accountability.
- Ensure full compliance with health and safety regulations.
- Prepare and report on sales results, productivity, and other relevant management metrics.
Requirements:
- Minimum of 5 years of experience as a Food and Beverage Manager in a 5-star environment.
- Degree / Culinary school diploma or in Food Service Management, Hospitality, or a related field.
- Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
- Excellent leadership and decision-making abilities.
- Effective communication skills, with a focus on building and maintaining customer and team relationships.
- Ability to manage budgets and operational costs efficiently.
- Creative and proactive approach to menu development and F&B trends.
- Ability to manage personnel and meet financial target.
- Excellent proficiency in the English language.
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