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Technical Documentation Writer
1 week ago
We are looking for a Technical Documentation Writer to join our team at Helen Lucre Resourcing (Pty) Ltd. The successful candidate will be responsible for creating high-quality technical documentation, user manuals, and best practices.
Main Responsibilities:
- Develop and maintain technical documentation, user manuals, and best practices, ensuring accuracy and relevance.
- Produce clear and concise release notes, product guides, instructional videos, and multimedia content.
- Foster collaboration with internal teams to design and deliver engaging training sessions.
- Design and develop new employee onboarding programs, aligning with company goals and objectives.
- Lead projects to enhance knowledge sharing, leveraging technology to create an online how-to portal.
Requirements:
- Bachelor's degree in a relevant field or equivalent practical experience.
- A minimum of 5 years' experience in a content/knowledge management role, preferably in a SaaS environment.
- Demonstrated expertise in technical writing, documentation management, and software training.
