Desktop Support Specialist
13 hours ago
IT Career Opportunity
">This Internship is designed to equip you with hands-on experience in Desktop Engineering, focusing on troubleshooting, system support, and maintaining cutting-edge technology. You will work alongside seasoned professionals, learning to resolve technical issues and provide top-notch desktop support.
Responsibilities:
- Provide remote and onsite user support to users across 4 customers on the precinct.
- General support of end-user computing for hardware, networking, printing, application, OS, and boardrooms equipment.
- Set up and preparation of hardware for distribution to users.
- Achieve expected SLA and quality requirements and KPIs to support client contract objectives.
- Excellent verbal communication to deliver remote or telephonic support.
- Effective time and call management to support contractual objectives.
- Effective use of Call Management System and tools to effectively measure delivery of services.
- Ensure effective resolution of calls within agreed timelines at expected service quality.
- Timeous escalation to ensure resolution within the agreed timeline.
- Frequent and appropriate communication with users regarding the resolution progress of incidents and requests.
Requirements:
- IT Experience in remote End User Support.
- Microsoft environment.
- Experience in Network Support.
- Customer support soft skills.
- Strong problem-solving.
- Time management.
What We Offer:
- An estimated salary of R150,000 per annum.
- Contract Position (1 year).
- Location: Cape Town - Onsite.
- Work environment: Working within a team onsite at the client.
- Physical Demands: Assist with moving of IT equipment, walking between sites.
About Us
iOCO Infrastructure Services is committed to delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. We partner with clients to help them conquer their business Goliaths while they focus on scaling their empires. Our team is dedicated to providing for our clients while finding joy in the process. At iOCO, we're challengers, disruptors, and innovators, driven by a passion for excellence and a commitment to making a meaningful impact.
-
Desktop Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeOpportunity OverviewCareer Opportunity in IT Infrastructure Services We are currently seeking an enthusiastic and skilled Desktop Support Specialist to join our team as a Desktop Engineer I Intern at IOCO Infrastructure Services. The ideal candidate will have a strong passion for delivering exceptional client experiences through innovative IT infrastructure...
-
Desktop Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeDiscover a Rewarding Career in ITAt iOCO Infrastructure Services, we're passionate about delivering exceptional client experiences through innovative IT infrastructure solutions. As a Desktop Support Specialist, you'll play a vital role in helping our clients conquer their business challenges while scaling their empires.About the Role:We're seeking an...
-
Desktop Support Specialist
4 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our IT Infrastructure team. As a key member of our team, you will provide top-notch desktop support and maintenance services to our clients.About the RoleThe successful candidate will be responsible for providing remote and onsite user support to users across 4 customers on the...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa IOCO Full time**About the Role:**We are seeking a highly motivated and detail-oriented Desktop Support Specialist to join our team in Cape Town. As a key member of our infrastructure services team, you will be responsible for providing exceptional support to our clients.**Key Responsibilities:**Provide remote and onsite user support to clients across 4 locationsGeneral...
-
Desktop Support Team Lead
2 months ago
Cape Town, Western Cape, South Africa iLaunch Full timeJob BriefCape Town and surrounding areas.iLaunch, a leading Financial Services company, is seeking a skilled Desktop Support Team Lead to oversee the daily operations of our desktop support team.Key ResponsibilitiesLead and mentor a high-performing desktop support team.Oversee the installation, configuration, and maintenance of desktop hardware, software,...
-
Desktop Support Engineer
1 month ago
Cape Town, Western Cape, South Africa IOCO Full timeJob Overview">We are seeking a highly motivated and skilled Desktop Support Engineer to join our team in Cape Town. As a key member of our infrastructure services, you will be responsible for providing top-notch desktop support to our clients across various locations.">About the Role">This is a contract position (1 year) that offers a competitive salary of...
-
Desktop Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeAbout the OpportunityDiscover a professional journey that embraces excellence without compromise at iOCO Infrastructure Services (iOCO IS), where we deliver outstanding client experiences through sustainable, innovative IT infrastructure solutions.The RoleWe are seeking a Desktop Support Specialist to join our team in Cape Town. As a key member of our IT...
-
Desktop Support Team Lead
1 month ago
Cape Town, Western Cape, South Africa iLaunch Full timeCareer OverviewiLaunch is a forward-thinking company in the Financial Services Industry, and we are currently seeking a skilled Desktop Support Team Lead to oversee daily operations of our desktop support team.Salary: R750,000 per annumJob DescriptionThis role will involve leading and mentoring a team of technical professionals, overseeing the installation,...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Stepco Recruitment Full timeJob Title: IT Field TechnicianWe are seeking a skilled IT Support Specialist to join our team at Stepco Recruitment. As a Field Service Technician, you will be responsible for providing technical support to clients in the greater Cape Town area from your home base.The ideal candidate will have at least 3 years of experience working in Windows desktop...
-
Desktop Support Team Lead
3 weeks ago
Cape Town, Western Cape, South Africa iLaunch Full timeJob OverviewiLaunch, a leading Financial Services company, is seeking an experienced Desktop Support Team Lead to oversee daily operations of the desktop support team.
-
Cape Town, Western Cape, South Africa iLaunch Full timeAt iLaunch, we are seeking a seasoned Desktop Support Team Lead to oversee the daily operations of our desktop support team. This is an exciting opportunity for a technical professional to lead and mentor a team of experts in delivering exceptional IT services.
-
Desktop and Server Systems Engineer
3 weeks ago
Cape Town, Western Cape, South Africa Stepco Recruitment Full timeJob Overview: Stepco Recruitment is seeking a highly skilled Senior IT Technician to join our team. In this role, you will provide technical support and maintenance for our clients' IT infrastructure, including desktops, laptops, and mobile devices running Windows operating systems, as well as supporting Windows Server and Exchange Server environments.Key...
-
IT Support Specialist
13 hours ago
Cape Town, Western Cape, South Africa Network Recruitment Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Network Recruitment in Cape Town. The successful candidate will be responsible for managing and maintaining company IT systems, providing technical support to employees, and ensuring seamless operation of our technology infrastructure.Job DescriptionThis is an...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa West Coast Personnel Full timeJob Title: IT Support SpecialistWe are seeking an IT Support Specialist to deliver essential day-to-day IT support across our nationwide branches. This role is crucial for troubleshooting and resolving hardware and software issues, managing relationships with stakeholders, and ensuring seamless IT operations to achieve our business goals.Key...
-
IT Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa IOCO Full timeAbout IOCOWe are a dynamic organization seeking an experienced IT Support Specialist to join our team in Cape Town. The successful candidate will play a critical role in ensuring the smooth operation of our IT systems and providing timely support to end users.Key Responsibilities:Resolve incidents using task completion and resolution within defined...
-
Information Technology Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Stepco Recruitment Full timeJob Summary: We are seeking a highly skilled Senior IT Technician to join our team at Stepco Recruitment. This is an exciting opportunity for a motivated individual to work in desktop support, Windows Server support, and physical network installation and support.Responsibilities:* Provide technical support and maintenance for desktops, laptops, and mobile...
-
IT Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Stepco Recruitment Full timeThis is a rewarding opportunity to work as a field technician, utilizing your skills and expertise to provide exceptional service to clients in the greater Cape Town area.As an IT Field Support Technician, you will be based at home and travel throughout the Western Cape region for site visits. A company vehicle will be provided for these trips.The primary...
-
Senior Infrastructure Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Elite Search Full timeJob Title: Senior Infrastructure Support Specialist - Southern Africa RegionCompany Overview: Elite Search is a leading recruitment agency that connects top talent with dynamic organizations across various industries. We are committed to delivering exceptional results and building long-lasting relationships with our clients and candidates.Salary: R850,000...
-
Project Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa CA Support Full timeCompany OverviewCA Support is a leading provider of innovative solutions for project management and administration.">SalaryWe offer a competitive salary package, including an estimated $62,000 per year, to attract and retain top talent in the industry.
-
IT Infrastructure Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa RareCruit Full timeCompany OverviewRareCruit is a pioneering recruitment agency dedicated to connecting exceptional talent with exciting opportunities.SalaryWe offer a competitive salary of $65,000 per annum, reflecting the value we place on your expertise and dedication.Job DescriptionAs our IT Desktop Support specialist, you will be responsible for maintaining the smooth...