Network Support Specialist

3 weeks ago


Port Elizabeth, Eastern Cape, South Africa Dimension Data Full time
About the Role

We are seeking a skilled Network Support Specialist to join our team at Dimension Data. As a key member of our technical support team, you will be responsible for providing expert technical support to our customers, ensuring their networks are running smoothly and efficiently.

Key Responsibilities

  • Provide technical support to customers via phone, email, and on-site visits.
  • Maintain and troubleshoot networks, identifying and resolving issues in a timely and efficient manner.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Stay up-to-date with the latest technologies and industry trends to provide expert advice and guidance to customers.

Requirements

  • Degree in Computer Science or related field, or equivalent work experience.
  • CCNA certification, with CCNP and NSE certifications an advantage.
  • Proven experience in network administration, with a strong understanding of WAN connectivity.
  • Excellent communication and problem-solving skills, with the ability to work well under pressure.

What We Offer

At Dimension Data, we offer a competitive salary and benefits package, including medical aid, group life cover, and funeral benefits. We also offer opportunities for career growth and development, as well as a dynamic and supportive work environment.



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