Technical Network and Support Specialist
1 week ago
At Headhunters, we are seeking a skilled Technical Network and Support Specialist to join our team in Port Elizabeth. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our clients.
The ideal candidate will have a proven track record of experience as an IT Support Technician or relevant position, with a minimum of 3 years of experience. They will also possess excellent diagnostic and problem-solving skills, as well as in-depth knowledge of Windows Server and AD, Office 365, and networking concepts.
The salary range for this position is approximately R250,000 - R400,000 per annum, depending on qualifications and experience. This is a full-time role, with opportunities for career growth and development within the company.
In this role, you will be responsible for managing client requirements and tickets, performing technical support functions, and communicating with senior end-users. You will also identify potential client leads and escalate them to your manager as needed.
You will set up workstations, develop and maintain local networks, perform troubleshooting, create documentation, supervise installations, and maintain records. Additionally, you will define hardware and network requirements, install LAN/WAN and other networks, and offer timely technical support.
As a Technical Network and Support Specialist, you will work closely with suppliers and clients, travel to client sites, and ensure that all data network and CCTV systems are functioning properly.
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Network Support Specialist
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